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“Nice option for downtown Phoenix”

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Holiday Inn Express Phoenix Downtown
Ranked #52 of 174 Hotels in Phoenix
Certificate of Excellence
Chicago, IL
Level 6 Contributor
123 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Nice option for downtown Phoenix”
Reviewed March 19, 2013

Stayed at this property for 4 nights. Nice location. Very quiet area when I was there as must have been spring break for ASU. Convention center was walkable. Restaurants were in the area. Hotel is very clean and in good shape. Beds are very comfortable. Breakfast was fairly good and service was excellent. Liked the free wi-fi. Housekeeping was fairly good although one day forgot to replace my coffee and I am a BIG coffee drinker so glad I caught it before I had to get up in the AM without it! Front desk brought it right up for me. Refrig in room was nice but it was really noisy when it ran. AC/Heat isn't the quietest thing either so if you are a very light sleeper, this could be an issue.

Everyone seemed to truly care about customers so that was nice. Overall good stay and good value here.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelNut70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Langley City, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

This hotel is located about a 5 minute walk to the Phoenix convention centre. It is another 5 minutes to; Chase field, and the basketball arena. There is a complimentary breakfast, free wi-fi, complimentary business room to print boarding passes or other stuff. The rooms are nice ( wear and tear showed in a few places). LOVED the showerhead and pressure!!
They mixed up my reservation but were quick to fix it when I pointed it out.
My husband arrived a day after me and they accomodated him very well considering I was not there when he arrived.
Considering that you are in the middle of downtown it was a good value and I wouldn't hesitate to stay there again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 24, 2013

We recently stayed here on business. The location was great, less than a mile walk to Chase Field and the Suns stadium and a ton to do in that area. Hotel was just average, nothing bad just didn't stand out. Loved that it had free wifi (pet peeve) and the breakfast was good. Staff was very helpful!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmeaney29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2013

My wife and I have stayed here twice. We were happy with the accommodations both times. The hotel is not the newest -- there are signs of wear here and there -- but it is comfortable and clean. The breakfast is the usual fare but it is plentiful. The internet connection won't do for streaming movies but it's fine for web browsing, YouTube, and e-mail. The real attraction, though, is the service. The staff is as good as I have found in 5-star hotels both in the US and abroad. And Bree, the person who was working the front desk when we first arrived, is an absolute star. Whatever they're paying her -- it's not enough. She is a fantastic representative of this particular hotel and of the whole Holiday Inn Express chain.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 9, 2013 via mobile

I was here as part of a room block set up by a meeting organizer. The hotel is convenient and clean but the staff are friendly and very accommodating! After finding out that my flight home was cancelled due to NEMO they were quick and responsive -- and gave me two extra nights at the lower block rate. The breakfast staff in particular were wonderful and friendly -- offered to take plates, refill coffee, etc. The room itself was typical for a HIE, the bathroom door was a little awkward (opens out) but not a problem. Close to AZ Center and a short walk to the stadium, etc.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank farmview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 5 Contributor
89 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 23, 2012

Very standard Holiday Inn Express with all you need and no surprise. Good value, including breakfast and free internet. Nice and friendly staff. Not the kind of location I would recommend for a romantic trip, though.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luc V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, Maryland
Level 6 Contributor
128 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed December 14, 2012 via mobile

I stayed here at a conference for two nights and really liked this hotel. Staff was courteous, caring, and helpful. The rooms were exceptionally clean and comfortable.

The pool and jacuzzi were very relaxing.

Stayed December 2012, traveled on business
Helpful?
1 Thank ripcurled1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Phoenix Downtown

Property: Holiday Inn Express Phoenix Downtown
Address: 620 N 6th St, Phoenix, AZ 85004-2149
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Phoenix
#34 Romantic Hotel in Phoenix
#65 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Downtown 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Holiday Inn & Suites the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a sitting area including fold out couch. All guestrooms include high-speed Internet, 32 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and Stay Smart at the Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park. ... more   less 
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Also Known As:
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn

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