I purchased my room through a discount website so I didn't know where I'd be staying until after paying. I vow to NEVER stay here again! Horrible experience. This hotel is in a very poor location. First night, turned down the bedding, some sort of slight dark stain on the sheet. Left a note for housekeeping the next day & they changed the sheets. We stayed for four nights & the sheets were only changed that one time. When I paid for the room, my paperwork showed my rate included continental breakfast each morning. However, once we were staying there the front desk manager said they could no longer offer a complimentary breakfast due to some regulation they were breaking. I contacted the discount hotel website's customer service, they contacted the hotel manager, and they refused to do anything about the extra money my husband and I had to pay for breakfast each morning, said we were getting a great rate. I wouldn't recommend this hotel to anyone.
- Official Description (provided by the hotel):
- OUR RESTAURANT AND BAR ARE NOW OPEN! The Holiday Inn Phoenix North is the newest in contemporary styling and the most modern hotel in the North Phoenix area. Conveniently located off I-17 and a short drive from downtown Phoenix, Scottsdale, Tempe, Peoria, as well as I-10, our beautiful 100% non-smoking hotel offers easy access to Metro Center Mall, which includes a variety of restaurants, shopping, and entertainment. Our modern, sophisticated design offers a plethora of amenities such as spacious guest rooms featuring luxurious new bedding, an enhanced bath experience, restaurant, bar, room service, and an outdoor pool and whirlpool. Our flexible meeting facility can comfortably accommodate up to 200 people and can provide a variety of catering options. ... more less
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- Also Known As:
- Holiday Inn North Phoenix Hotel Phoenix
- Ramada Plaza Hotel
- Ramada Phoenix
- Phoenix Ramada