The customer service at this hotel is among the best!!!! My husband is away on business quite a bit and happened to be in Phoenix for his birthday. Being unfamiliar with the city, I emailed the hotel to see if they could do something special for him. Within a short amount of time, Saundra, a Service Express Agent, emailed to let me know it would be taken care of and even inquired as to some of my husband's likes! I was so excited to know that he would be taken care of on his birthday and the he would know it was not forgotten! Thank you again to the Westin Phoenix Downtown and its wonderful hotel staff! I look forward to meeting you all in person someday soon :)
P.S. My husband said his room is very nice!
- Official Description (provided by the hotel):
- This downtown hotel is conveniently located near Phoenix's Convention Center. Onsite, we offer comfortable hotel rooms and large event space perfect for weddings, conferences, and meetings. ... more less
- Reservation Options:
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- Also Known As:
- Westin Phoenix Downtown Hotel Phoenix