Thanks to this company our Birthday weekend of renting jet skis and spending the day on Bartlet Lake is ruined. I called 3 weeks in advance to reserve 4 jet skis specifically asking if each jet ski can be paid separately by each couple. They agreed and everything was set. Less than 48 hours prior to us picking them up they decided that we were unable to pay separate and the security deposit would be increased. They were unwilling to work with us and honor their agreement. Therefore we had to cancel. They had 3 weeks to figure this out yet they drop it on us last minute. They clearly do not care about their customers and have incompetent people working for them. Now we are scrambling to find somewhere else to rent from or just cancel our birthday plans we were all looking forward to.
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