The service of this experience was so simple front start to finish. I emailed Kevin, the pilot prior to my vacation to Phoenix from Edmonton, Alberta. He responded right away and was able to get me booked in for the date I wanted, the 5AM meet time was a little scary seeming this was suppose to be a vacation but it was absolutely worth it the scenery to the take off site was just beautiful, amazing sunrise over the hills. Once the site was chosen, it was no time at all before the balloon was out of the trailer and being inflated. Once in the air, it's hard to explain how awesome it was, you must experience it. Kevin and his partner (I feel terrible I can't remember his name) were great, fun to talk with and full of information, nothing but good things to say about their city and experience in ballooning. This turned into an even more amazing trip when my boyfriend shocked myself and the pilot when he dropped to one knee and proposed, Kevin instantly snagged my camera and got a snap of the moment without a thought. At the end of the trip we had a glass of ceremonial champagne and a little photo shoot to give the day a perfect ending. I would do this again and again! Highly recommend this company!!!
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