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Travelodge Phoenix Downtown
Ranked #108 of 174 Hotels in Phoenix
Des Moines, Iowa
2 reviews
“Lesson learned”
Reviewed February 11, 2013

Good prices but room was less than desireable. Had to ask for remote control, no hot water in the sink, no "Do not disturb" sign, and they "forgot" to clean our room on the third day of our stay so we had to go get towels, which they shoved across the dirty countertop through the hole in the plexiglass. Not enough power sources in the room for amenities and our cell phones/computers. "Free" wi-fi was available but very slow!!! Abandoned vehicles on property parked in front parking stall so we had to park away from our room. No security locks on the doors. Best part of the stay were the laughs my wife and I had about "saving money."

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jd3301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, Manager at Travelodge Phoenix Downtown, responded to this review, February 21, 2013
Thank you for your resent stay with Best West Inn Downtown Phoenix.

The review that you wrote in tripadvisor, I so your review I feel very bad what happen.
I apologize what happen. When I so the review I immediately take action, in the binning
The staff did not accept of what happen, As the general manager I trues the customer (you) first.

I am really sorry of behalf of Best West inn staff.

I wish you come back in the future and give you better service in the future. ;-)
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190 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
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English first
Sydney
2 reviews
Reviewed January 21, 2013

We stayed for 5 days in January 2013. All of the staff we met were super, super nice (yo Theresa!). The hotel is basic but if, like us, you got a really good deal on Kayak or something then it is well worth the price. The room was plenty big enough and clean. A couple of little things like a lamp not working or an old bar of soap in the shower might bother people but if you can deal with stuff like that then go for it. Anyway, we didn't have any problems and the locks (new looking) are really big so your stuff will be fine. It's a good location for walking but you're gonna need better transport for Phoenix anyway. The light rail is only a few blocks away and there's a bus stop right outside. Free WiFi... Yeah, I'd stay there again!
Thanks bwidp :)

Room Tip: There's a room with a bathtub you can ask for I think?
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 344Deb344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, Manager at Travelodge Phoenix Downtown, responded to this review, January 23, 2013
Thank you for liking our location.. We enjoy having you sir... We apology's about the bathroom soap. We take care of it.

I know we will see you back ;-)
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Berlin, Germany
Level Contributor
251 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 26, 2012

Everything was fine here. Staff very friendly (even surprisingly so). The only complaint I have is that the water came out rusty for the first minute. Then it cleared up. And the shower drained slowly. Otherwise this hotel as great value for money!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank justinehresman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, General Manager at Travelodge Phoenix Downtown, responded to this review, January 2, 2013
Thank you, for enjoying your stay..
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Bayfield, Wisconsin
1 review
Reviewed December 26, 2012

It was cheaper than other choices I saw in the downtown area, but be aware that it isn't particularly attractive in the room. The bed was "ok" and the frig and microwave served my needs. Shower was also "ok" but no hot water from the sink. One window up high in bedroom. Some people might be uncomfortable walking the first few blocks until you get to the downtown area. I liked being close to public transportation and a great Thai restaurant, Basil Thai 7 blocks away.

Room Tip: Check out room first including if everything works.
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  • Stayed November 2012, traveled solo
    • Value
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Helpful?
Thank Jeremy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, Manager at Travelodge Phoenix Downtown, responded to this review, January 2, 2013
Thank you, for your satisfaction and enjoying your stay will minor problems. Will correct the problems, Ones you come back you see much better..
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Sonneberg, Germany
Level Contributor
2 reviews
Reviewed December 19, 2012

I stayed at the hotel for one night at a room at the ground floor.
The room was good, had a big bed, an a/c, a microwave, coffee machine and coffee, a fridge and a tv. Wifi was also for free.
The bathroom was okay, the shower cleanliness was average.
The night was very quiet and even in the morning I didn't here noises from the rush hour.

The personell was very nice and friendly!

I would totally recommend this motel!

  • Stayed December 2012, traveled solo
    • Value
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Helpful?
Thank Christian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, General Manager at Travelodge Phoenix Downtown, responded to this review, December 21, 2012
Thank you for enjoying your stay & thank you letting you friends and family know the good service we provide you.. :-)

Happy Holidays!
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Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2012

It's only 7 blocks from Downtown. If you don't have a car, you may ride a bus back and forth to the hotel. A lot of parkings. Standby taxi service right at the hotel. No need to call taxi!

You also have to prepare your own shampoo. No grocery store close by.

  • Stayed October 2012, traveled on business
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Helpful?
2 Thank AlbertDavidoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, General Manager at Travelodge Phoenix Downtown, responded to this review, December 21, 2012
Thank you for enjoying your stay.. With you suggestion we have now shampoos, conditioner and lotion in the bathroom.
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Kanab, Utah
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 29, 2012

I was looking for an inexpensive bed for the night in Phoenix and Best West Inn fit the bill. It was at least $10 less than other, similar hotels in the area. This place is not the Ritz. But if you looking for a clean and quiet place to spend the night, it is worth a look. In-room fridge and microwave, free wi-fi, some covered parking too. The room was a good size, the aircon and fridge quiet, and no road or outside noise at all. Comfortable double-sized bed with good sheets and decent towels. Friendly staff.

  • Stayed July 2012, traveled solo
    • Value
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Helpful?
3 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, Owner at Travelodge Phoenix Downtown, responded to this review, July 30, 2012
Thank you, for having a comfortable night.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Phoenix Downtown

Property: Travelodge Phoenix Downtown
Address: 600 W van Buren St, Phoenix, AZ 85003-1631 (Formerly Best West Inn Downtown)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #108 of 174 Hotels in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Phoenix Downtown 2*
Number of rooms: 42
Official Description (provided by the hotel):
Start your adventure in Phoenix and stay at Travelodge Phoenix Downtown hotel. Located near Phoenix Sky Harbor International Airport (PHX) and within driving distance of Phoenix-Mesa Gateway Airport (AZA), our newly renovated, non-smoking Phoenix, AZ hotel is also nearby area attractions that include Arizona Veterans Memorial Coliseum, Phoenix Art Museum and Civic Space Park. ... more   less 
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Also Known As:
Best West Inn Downtown Hotel Phoenix

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