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Travelodge Phoenix Downtown
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Reviews (238)
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All reviewsroom was cleanfridge and microwavefront officevan burensized bedstar hotelair conditioningtalking stickconvention centerenjoyed my staynice staychase fieldlight raillocation is greatpropertybulbremodeling
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221 - 226 of 238 reviews
Reviewed February 6, 2012

Disgusting - rooms generally dirty and smelly; bathrooms dirty; beds unmade and those that were obviously hadn't been changed. The sheets did not feel fresh and clean. Very bad vibe about the place. Arrived in the evening and it was almost intimidating - the type of place that rents out rooms 'by the hour'. Drug addicts and other assorted low-lifes wandering about. Went straight back and to 'reception' (behind bullet-proof glass) and told them we would NOT be staying.

Room Tip: Don't pick any rooms - get out and go somewhere else.
  • Stayed: February 2012, traveled with friends
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1  Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerofbestwestinn, General Manager at Travelodge Phoenix Downtown, responded to this reviewResponded February 7, 2012

Thank you for your time to write down your review. As the manager I see the review, you mention that this property is hourly and trafficking, the property is no that way you think off.

Sorry of the incontinent, we will try to do our best for our customer always satisfaction...

I am sorry behalf of entire Best West Inn staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2011

Clean room, comfortable bed, outdated furniture, rusted plumbing, needs TLC, . Cheap hotel very close to downtown. Motel style building, 2 floors, reception area small, dark, smelly, old appearance. No pool, internet or breakfast included. You get what you pay for. Good enough to sleep and leave.

  • Stayed: October 2011, traveled as a couple
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Thank yoyiFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

This is one of the better choice hotels near the downtown area. The rooms are clean and the service is friendly. I would recommend Best West to anyone on a trip to the phx area!

  • Stayed: September 2011, traveled on business
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Thank JasonL80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2011

If I could give negative star, I would but unfortunately that is not possible. When I arrived I was greeted in the lobby from behind thick, bullet proof glass and the lobby was dimly lit and dirty. When I got into my room, the carpet was not vacuumed, the room smelled of mold and urine and the sheets were dirty. There was peeling paint on the outside corridor and the door looked wobbly. I decided to leave within a couple minutes and sought a refund but the manager and owner refused to give a refund despite the terrible conditions. DO NOT STAY HERE.

Room Tip: My best advice is never visit and never stay at this hotel.
  • Stayed: February 2011, traveled on business
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3  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

Excellent location to downtown Phoenix, Nice Amenities, & Great Hospitality.

Room Tip: Hotel is located close to downtown Phoenix which is great!!!
  • Stayed: August 2011, traveled on business
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1  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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