We flew in to Phoenix and were just staying for one day so I called the 800 number for holiday inn just to reserve a room for the night the customer service rep gave me the information and said the price would be $99 + tax I mentioned that I had seen a rate of $72 per night and they honored that. We arrived at the hotel at 10:30 and we were able to check in right away I guess the regular check in is 3:00pm. We got up to the room and it was very clean. I think the hotel is relatively new because it did not look like anyone had even stayed there before. They had 2 queen size beds. They had a refrigerator and coffee maker and a nice large screen television. We went out and did some shopping all day and when we returned it was pretty late. We were going to have a drink and some dinner but their restaurant was not clearly marked at all no one came up to us and showed us where to sit or offered a dinner menu. The menu that was on display was the breakfast menu so we went to the room and ordered room service. I got a lasagna burrito and it was delicious! They automatically charge a 20% gratuity for room service. The shower was great and they use Bath and Body Works products which is awesome. In the morning we went back down to the restaurant to get some breakfast but once again there was no one there to show us where to sit or offer assistance and the menu they had on display was the dinner menu, it was very odd. I would defiantly recommend the Holiday Inn and Suites it was very clean, cool and the staff was friendly.
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- Also Known As:
- Holiday Inn Hotel And Suites Phoenix Airport