We have stayed at this new Drury Inn twice in the past month as our boys soccer team had tournaments in the Phoenix area. It was ideally located for us in north Phoenix right by I17.
The hotel and rooms were spotless as was the Jacuzzi and indoor/outdoor pool. We definitely enjoyed the free evening drinks and appetizers as well as the delicious free hot breakfast!
The staff members were incredibly courteous and helpful to every single youth and adult in our group. We had a number of special requests: a 2 hour early check-in for 7-8 of the rooms, hot breakfast items earlier than the usual 7am, use of the dining area for late night pizza party, and a myriad of different room billing requests . They were able to honor each request graciously and never once made us feel that we might be asking too much.
One morning we got back to the hotel after an 8am game, arriving 5 minutes before breakfast was ending. The general manager, Tim, was making the rounds in the breakfast area greeting guests and clearing plates from tables. He made a point to ask the boys about their game and then encouraged them to fill their plates, assuring them that more food was on the way. When I sought him out to thank him personally for our stay, he greeted me by name, asked me about our stay, and assured me that it was his pleasure to be able to serve us well.
I highly recommend this hotel to anyone sating in the Phoenix area. Impeccable service and great value!!
- Official Description (provided by the hotel):
- Thirty minutes north of downtown Phoenix off I-17, Drury Inn & Suites Phoenix Happy Valley overlooks the mountains of the Phoenix Sonoran Desert Preserve. Via Loop 101, visitors travel east toward Scottsdale and Paradise Valley, west toward University of Phoenix Stadium or north to Sedona and the Grand Canyon. No matter where you go, hiking, mountain biking or horseback riding is available year-round! ... more less
- Reservation Options:
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- Also Known As:
- Drury Inn And Suites Pinnacle Peak
- Drury Inn & Suites Pinnacle Peak Hotel Phoenix