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Ro W
New York City, New York

Very comfortable, consistent & convenient Happy Valley/North Phoenix

4.0 of 5 bubblesReviewed Mar 31, 2019via mobile
You can never go wrong with Homewood. This location is quite convenient to Black Canyon Freeway & I-17 as well as a huge swath of strip mall delights and eats. The free food and beverages at happy hour is a nice added bonus. Free breakfast is also nice with lots of options. All in all, great place to stay
Date of stay: March 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aepp1234, Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this review
Responded Apr 1, 2019
Dear IamLuving2Travel,

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed our convenient location and great food during your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.

Sincerely,
The Homewood Happy Valley Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 29, 2019

Pet friendly and understand that dogs are part of the family. Within walking distance to shopping & restaurant. Located in a safe, clean part of town. Close to Cave Creek, Carefree & the Sonoran Desert. Employees welcoming and helpful but not in your face.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Jayne V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aepp1234, Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this reviewResponded April 1, 2019

Dear Jayne V,

Thank you so much for the great review! We are so happy to hear that you and your dogs enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.

Thank you,
The Homewood Suites Happy Valley Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2019

I have to say that, if I knew how the weekend was going to go, I would have stay home and have gone to work. This was by far the worst experience ever. I will be looking at this past weekend to make sure my stay (if I stay) at HomeWood, a better experience and more pleasant. I do not know how to say this anymore, the trip, which was for me to walk across the stage to receive my MBA diploma, was going to fun for my family.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank 504bryanw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kekoa M, Operations Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this reviewResponded April 1, 2019

Thank your for taking the time to share your experience at our hotel. We are truly sorry that this special weekend for you and your family was not enjoyable.I will be reaching out to you directly to further discuss this matter. Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2019

Was here for an entire week for week, which happened to fall during Spring Training, so the hotel was filled with families and kids everywhere, however the walls were thick and I wasn't disturbed while working or going rock climbing in the evenings and weekend. Breakfast each morning had plenty of options so no complaints there, and the pool was a good size.

Three things I would suggest:
1. Improve the gym. It's way too too small for the size of the hotel. With only four cardio machines, and few free weights and nothing else, there is no room to do any workouts on your own, plus there are no bikes, which is why I was rock climbing more than usual. Seems odd to be so small for the size of the hotel, especially when it's Homewood Suites and people are there for longer stays.
2. Recycling: The rooms nor anywhere else on the property has any recycling available anywhere. This hotel needs to pick up the space and be more eco-friendly, when hotels create unimaginable amounts of trash per year.
3. Too much trash at breakfast: because it's a Homewood Suites, breakfast and the snacks at night should only be served on real plates with real cutlery. There was a mixed offered, and people were creating so much trash because they were too lazy to use real plates and cutlery, plus they kept running out. It's cheaper for the hotel to use renewable things, and guests can leave them in their hotel rooms to be washed laster anway, so the endless throwaway stuff needs to be fixed.

Room tip: Don't stay on the first floor if you mind people looking into your room from the pool area all of the time.
Date of stay: March 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Joshua S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kekoa M, Operations Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this reviewResponded April 1, 2019

Thank you for sharing your experience with our hotel. We were happy to see that you enjoyed our breakfast and your stay was comfortable. We appreciate your constructive feedback regarding our fitness center and our recycling program. We have taken note of this and will address it with our management team. Thank you again and we hope to see you back in the Phoenix area soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2019

This is the place to choose! Great service, great food and great location! We were able to take several day trips, very drivable, and explore new places in the surrounding Phoenix area. If you want to avoid the busy freeways, there are plenty of good back roads to take with beautiful views.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Kathryn T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aepp1234, Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this reviewResponded March 28, 2019

Dear Kathryn T,

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you through great service, food & location! It was a pleasure having you with us and encourage you to use our facility whenever you are in the Happy Valley area.

Sincerely,
The Homewood Suites Happy Valley Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2019

Overall we had a nice stay, was disappointed with the breakfast, location was great and you are next to many major stores and restaurants. Happy hour food and drinks Monday through Thursday was a plus and the food was great then. I would recommend this place.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Scenic42013003312
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aepp1234, Manager at Homewood Suites by Hilton Phoenix North-Happy Valley, responded to this reviewResponded March 25, 2019

Dear Scenic42013003312,

Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. We are pleased to hear you enjoyed your stay with us and we encourage you to visit us again.

Sincerely,
the Homewood Suites Happy Valley Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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