I was impressed with the quality of this hotel from the beginning. The rooms are new and very clean. The hotel provides a very nice complimentary breakfast, free parking and free wi-fi. However, the thing I was most impressed with was the customer service. I needed to ship a package through UPS the day I checked out of the hotel. I gave the package to Amy at the front desk, who assured me that she would give it to the driver when he stopped that day. Later that afternoon I received a voice mail from Amy just letting me know that the UPS truck did not stop at the hotel that day so she drove to a UPS store to make sure my package was mailed. I am so happy that we chose to stay at this hotel, and I would stay there again in a heartbeat. I would highly recommend this hotel to anyone travelling to Phoenix for work or play.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton Phoenix North-Happy Valley is located 25 minutes from Sky Harbor International Airport and dynamic Downtown Phoenix, Arizona. The North Phoenix area encompasses fashionable residential communities, the Happy Valley Commercial District, Deer Valley Industrial developments and the Deer Valley Municipal Airport. We are situated in the midst of North Phoenix and you will find us along I-17 North. ... more less
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- Also Known As:
- Homewood Suites Phoenix North - Happy Valley Hotel Phoenix