Let me first start by saying, this whole trip began as a trip for my son, who is turning one. Upon arriving in Phoenix out first hotel was cancelled because we didn't make check in after being rear ended. After spending about 2 hours looking for a hotel the Hampton Inn was available. John greeted us with amazing kindness and a smile, even though it was almost midnight at this point. Because of our long trip my son was really not feeling well and ended up throwing up all over our bed. We called the front and spoke with Valerie who promptly offered to have house keeping come in and clean up everything. While we were at breakfast they came in cleaned and organized our room IN LESS THEN 15 min. Everyone we met on the staff all wished my son a happy birthday and were all so sweet. They even stored my sons milk in the kitchen for him (have never had a hotel actually offer to store of a child's milk). When we arrived back at the hotel after his party we entered our fresh clean room to find an amazing basket for the birthday boy. It was in a basket with a little stuffed animal (My sons was pretty destroyed after the morning events) some of his favorite snacks, and a lovely card from Valerie and the rest of the staff. Everyone and I mean EVERONE was so amazing and so very kind. I cant tell you how they turned this trip around. STAY HERE! and tell the gang there that we say hello!
- Official Description (provided by the hotel):
- Bask in the sun…delve into Native American historical sites…or enjoy a round of world-class golf. When you visit Happy Valley, all the best of Phoenix is at your command. The Hampton Inn & Suites is located within 25 miles of downtown Phoenix near the Deer Valley municipal airport. ... more less
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- Also Known As:
- Hampton Inn & Suites Phoenix North / Happy Valley Hotel Phoenix
- Hampton Inn And Suites Phoenix North / Happy Valley