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“Best Stay in the Metro Center Area”

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Homewood Suites by Hilton Phoenix-Metro Center
Ranked #61 of 174 Hotels in Phoenix
Reviewed January 25, 2013

This was my first stay at this hotel but it won't be my last. The suite was clean, spacious and everything worked. The staff members are terrific. The food is above average. The price was fair. And, Pappadeaux's Restaurant, for my fellow fresh oysters/seafood/creole food lovers, is just a hop, skip and a jump away!

  • Stayed: January 2013, traveled on business
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1  Thank ElizKy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded January 26, 2013

First, I can't thank you enough for taking the time to share your experience about your recent stay with us. I will share this wonderful review with our team immediately and recognize their extra efforts. Last, our team will love to hear we will be hosting you again. Have a great weekend.

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Reviews (480)
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415 - 421 of 480 reviews

Reviewed January 23, 2013

It happen to be a busy week and many of the Hilton Hotels seemed to be booked near the airport. I usually like to stay closer to the airport for convenience. However, this location is an easy :15 minute drive North of the airport. Located right off the highway. It has easy access to dining locations. The breakfast was fantastic but the Dinner available in the lobby each evening is a benefit not many hotels offer and adds a very nice touch. The service and attentiveness of management was second to none.

Room Tip: If you park in the back of the hotel you will be close to the elevator. Helps for loading and unload...
  • Stayed: January 2013, traveled on business
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Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded January 26, 2013

Scott, thank you for taking the time to complete a review in regards of your recent stay. We are excited to hear you had such a terrific experience at our Homewood Suites. In addition, we would love to host you during any of your return trips to Phoenix. Our team values your loyalty with Hilton and look forward to serving you again. Have a wonderful weekend!

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Reviewed January 1, 2013

I was in phoenix because of a family emergency and Homewood suites was close to the hospital. I had a lot going on and the people here were fantastic. I would like to recognize Mike the GM, and Heather, James and Diego at the fornt desk. They went out of their way to help us with our situation!
The hotel suites were clean well apointed with most anything you would need in the kitchen. But we never had to cook because they have a wonderful full breakfast buffet in the morning and a dinner buffet with wine and beer in the evening. This was so helpful as we were very busy with other things at the time and it was nice coming back to a warm meal!
The people manning the buffet were very friendly and helpful if we needed anything.
All of the housekeeping staff we encountered were also very nice and would immediatley greet us.
Overall a good 4 star service.
The hotel is also located with easy access and close to shopping, another plus.
I will definately stay her again!

  • Stayed: December 2012, traveled with family
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Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded January 3, 2013

To begin, it was a pleasure meeting you and your family. Our prayers and thoughts continue to be with your family during this tough time. Again, we appreciate the kind words you left for us. Feel free to contact me at anytime and I'm happy to assist.

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Reviewed December 20, 2012

I can't say enough positive things about this hotel and it's staff to describe what a pleasure it is to stay here. The front desk staff are alway friendly, helpful and very concentious. Like "Jordan" who is a super pleasant young man who goes out of his way to accomadate, as they all do. And "Edith" who cares for the morning breakfast areas. She is always on top of her areas of responsibilities. Making sure that everything form your first view of the offerings to the clean-up of tables & dishes is top level. She also remembers guests from their previous stay(s) and is always extremely welcoming, pleasant and friendly. The facility is top maintained, with some of the most comfortable beds you'll sleep in. We have stayed here many times and have always found it to be a pleasure. This is a "TOP FAVORITE" for us !!

Room Tip: They are all great rooms at this hotel
  • Stayed: December 2012, traveled as a couple
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8  Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded December 24, 2012

First, thank you for staying with us and for taking the time to complete a survey. We are grateful for the feedback and look forward to serving you again. I will share this review with our entire team and celebrate. We value your loyalty with Hilton and wish you a wonderful Holiday Season.

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Reviewed December 11, 2012

I had the pleasure to stay here for the past week while on business at the Phoenix-Metro Center. This is a wonderful hotel, 100% clean and comfortable. Front desk staff makes you feel like your are part of the family. It is a great location right of the I-17 and easy access to anywhere you need to go in the Phoenix area. If you need a place to stay while here on business, vacation or to catch a game you can find no better hotel in the area. 5 stars.

  • Stayed: December 2012, traveled on business
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2  Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded December 12, 2012

First, thank you for staying with us and for taking the time to complete a review. We value your business and feedback and look forward to serving you again. Have a wonderful Holiday season.

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Reviewed November 29, 2012

i have stayed at this hotel for years and i cannot say enough about it . the people there make you feel so welcome and comfortable . from the manager mike to jordan and kyle and alexia and shannon they are there for whatever you need and could not be nicer. the very very best is EDITHshe is the best and i mean the BEST. i had to travel this year 3 times to arizona due to the deaths of my family members and these people went out of their way to make me feel comfortable as they always do . the rooms are very nice and the the hotel is very clean but the people are what makes the difference you can stay anywhere but it is how safe and comfortable you feel that counts and this hotel does just that. i cannot thank them enough

  • Stayed: November 2012, traveled with family
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2  Thank arleneb402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded November 30, 2012

Good morning, our team can't thank you enough for the kind words. We love having you here and will continue to treat you like family. I wish you were visiting on better circumstances, but no matter the situation we are here to service you and make you feel at home. Again, thank you for the review and I will recognize the team for the extra efforts. We wish you a happy holiday season ahead.

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Reviewed November 22, 2012

This is our third time staying at the Homewood Suites in Phoenix. Possibly the friendliest staff of any hotel we've ever stayed in. With all the choices of hotels to stay at in this town we keep coming back because we know we will have a great experience. Alexis the front desk agent was so helpful and really made us feel at home. Next time we are in Phoenix we know where we'll be staying!

  • Stayed: November 2012, traveled as a couple
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Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this reviewResponded November 24, 2012

First and foremost, thank you for returning to our hotel. I can't wait to show Alexis the nice feedback she received from you. I will be sure to recognize her in front of our entire team. Again, we value your loyalty and hope to see you back soon. Have a fantastic weekend!

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Additional Information about Homewood Suites by Hilton Phoenix-Metro Center

Address: 2536 W Beryl Ave, Phoenix, AZ 85021-1642
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Phoenix
#30 Romantic Hotel in Phoenix
#58 Business Hotel in Phoenix
Price Range: $104 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Phoenix-Metro Center 3*
Number of rooms: 126
Official Description (provided by the hotel):
Find a spacious Phoenix home away from home in Arizona’s metropolis at Homewood Suites by Hilton Phoenix – Metro Center. Just off I-17 and 15 minutes from Phoenix Sky Harbor International (PHX) Airport, this all-suite North Phoenix hotel is situated centrally for travel to Flagstaff, Tucson and beyond. Whether you’re in town for a Phoenix business trip, a pilgrimage to the University of Phoenix Stadium for the NFL Cardinals or to simply catch some winter sun and shoot the fairways on innumerable local golf courses, Homewood Suites by Hilton® Phoenix – Metro Center is a slice of Arizona home on the road.We take care of the little things. Your full hot breakfast is included, seven days a week. Enjoy the included evening dinner and drinks *on Monday through Thursday, and stock your suite’s kitchen with favorites from our onsite 24-hour convenience store. Work smart in your suite, or poolside with included WiFi access, and relax in front of the upgraded cable package on the flat screen TV.Maintain your exercise routine with modern cardio equipment and free weights coupled with an outdoor pool. Shoot hoops with the kids on the hotel's basketball court. Enjoy racquetball, softball, soccer and tennis at Rose Mofford Sports Complex. Take the whole gang, and your four legged friends – there’s two dog parks there, and Homewood Suites by Hilton Phoenix – Metro Center is a fully pet-friendly hotel. ... more   less 
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Also Known As:
Homewood Suites By Hilton Phoenix-Metro Hotel Phoenix
Homewood Suites Phoenix
Homewood Phoenix
Hilton Phoenix
Phoenix Hilton
Phoenix Homewood Suites

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