I'm really shocked at this location's demise. This is the fourth straight year we've booked this hotel and it's just an awful departure from last year's standard of excellence. The litany of issues read like a Russian novel. 1-Smoking in a non-smoking room, no attempt to remediate. It just stank. How does any employee think that it is acceptable? 2-stains on the wall and ceiling. 3-Floors absolutely filthy. 4-Carpet is completely disgustingly filthy. Words cannot describe the condition it was in. 5-Mold and stains in the tub and tub surround. 6-Kitchen missing numerous essential items. I've read the other reviews on this site, and I sadly don't believe management is up to the task as all I've read was the repeated "...we'll meet with the staff and train them better...." I'm posting some pix, take a good look.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stay America Phoenix
- Extended Stay Phoenix
- Phoenix Extended Stay