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“Horrible! Would not recommend to anyone”
Review of Best Inn & Suites

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Best Inn & Suites
Ranked #6 of 14 Phoenix B&B and Inns
Reviewed July 29, 2011

The hotel is in a pretty bad area. The rooms are really dirty and out of date. There is hardly any staff. They never answer the phone at the front desk - I was lost driving in and called the number over 3 dozen times within an hour and no one ever answered!!! They also barely speak any English. Yes it is cheap but it is not worth it - pay an extra $20 and go somewhere else.

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
9  Thank GreatDane13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_relations2k, Guest Relations Manager at Best Inn & Suites, responded to this reviewResponded November 20, 2015

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (15)
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13 - 15 of 15 reviews

Reviewed July 12, 2017 via mobile
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Stayed: July 2017
Thank karenshak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2016 via mobile
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Stayed: July 2016, traveled with family
Thank karenshak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Inn & Suites

Address: 3547 E van Buren St, Phoenix, AZ 85008-6816
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 14 B&Bs / Inns in Phoenix
Price Range: $48 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Best Inn & Suites 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Hotel Phoenix
Best Inn And Suites

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