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Reviewed February 14, 2014

A lot of things other travelers have said in their reviews were also things I found to be true: my room was quiet, spacious, clean; the front desk was very helpful; the attitude of the staff was friendly...don't know what they're doing right, but I liked it. (One of the ways I test a place for cleanliness is walking up and down the stairwell. This one was well-lit and there was no evidence of trash or dust, so it must get cleaned daily just like the rooms.) I didn't get the rock bottom price, as all they had left was a king size room, but even so, I paid only half as much as other hotels in the area were charging, and price is important to me since I'm a retiree. My room was on the back side of the hotel, away from the highway, which is probably why it was so quiet, but even between rooms there doesn't seem to be much noise, which is rare in budget lodgings.

Note: the Fry's grocery store on the other side of Bell Rd is terrific!

Room tip: My room did not face onto the highway so it was quiet.
Date of stay: February 2014
  • Trip type: Traveled solo
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1  Thank Yvonne C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan0250, General Manager at Red Roof Inn Phoenix North - I-17 at Bell Rd, responded to this reviewResponded February 26, 2014

Thank you for taking your time to post a review. We pride ourselves on providing a clean, comfortable stay at a economical price. Thank you also for providing feedback on the staff and I have shared this review with them. We look forward to seeing you again! Nathan, GM i0250@redroof.com.

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Reviewed January 20, 2014

I've recently completed a three day stay at the Red Roof Inn Phoenix North. I can't believe the quality and service at such an affordable price. Staff extremely friendly and helpful. Kudos to housekeeping because the room was immaculate. Isela and Terri were most accommodating. Sharee and Jonah and Megan at the front desk were awesome! The front desk style of concierge reception was amazing and very professional. Management was just as impressive. Nathan's easy-going style of conversation coupled with Michael's knowledge of the area made it obviously clear they thoroughly enjoyed being helpful and were proud of this property which, as the GM and Assistant GM, they certainly had a right to be. This was my first time staying at a Red Roof Inn but it surely will not be the last thanks to this property and it's wonderful staff. Thanks

Room tip: I'm sure all the rooms are great but I loved my King room.
Date of stay: January 2014
  • Trip type: Traveled with friends
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    • Cleanliness
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Thank Ben A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan0250, General Manager at Red Roof Inn Phoenix North - I-17 at Bell Rd, responded to this reviewResponded January 22, 2014

Thank you for taking the time to post your review. We take pride in providing clean comfortable rooms at a value price. I will share your review with my staff as they are excited when they get recognized for their exceptional service in a review. We look forward to seeing you again during your next visit to Phoenix. Nathan, GM i0250@redroof.com.

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Reviewed January 12, 2014

We needed a place to stay for six days while in Phoenix and came to the Red Roof Inn for the first time. We would return. I liked the desk arrangement that gave us both room to work and especially liked the large number of electrical outlets for plugging in all our electronic things. The room was clean and maintenance responded to our requests to fix a couple of things such as a plugged sink and toilet.

Date of stay: January 2014
  • Trip type: Traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank David V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan0250, Manager at Red Roof Inn Phoenix North - I-17 at Bell Rd, responded to this reviewResponded January 13, 2014

Thank you for the kind words regarding your last stay with us. We pride ourselves in a clean, comfortable and affordable stay and we're glad to hear we will have the pleasure of serving you again.

The new addition of added electrical outlets in our guest rooms have been a big hit - and I'm glad that you appreciate our newest amenity. We look forward to seeing you again soon! -Michael, AGM. i0250@redroof.com

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Reviewed January 11, 2014

Misty has been the Best in providing Excellent Service that I have experienced in the Hotel Industry. I appreciate all her efforts and problem solving. I kept returning to the property in spite of the Rudeness of the gm nathan. I wanted to acknowledge this special indiviual.

"Play Misty for me... (Smile)

NMJ

Room tip: Room locations on the upper floors are quiet. The King Rooms are Excellent.
Date of stay: November 2013
  • Trip type: Traveled on business
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    • Cleanliness
    • Service
Thank MinNamac7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan0250, Manager at Red Roof Inn Phoenix North - I-17 at Bell Rd, responded to this reviewResponded January 13, 2014

Thank you for the kind words about our exceptional hotel employee, Misty. Misty is a valuable asset to the Front Desk team - and I'm glad to hear that you appreciate her service as much as we do.

We value your business and thank you for your continued support. Next time you're at the property I'd appreciate the chance to discuss our past discussion regarding the internet service.
-Nathan, GM. i0250@redroof.com

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Reviewed December 28, 2013

great place to stay been staying here for many years, staff is very freindly and polite, jane is great!!! plenty of room for truck parking in big lot next to hotel,entrance road to property off bell road is narrow so swing that turn wide drivers,they have two carts on wheels in lobby,grab one to get your stuff out of truck?? tired?? hungry?? they have several menus at front desk that deliver to your room,try pong pong if you like chinese food ?? shrimp fried rice spicey is one of my favorites. they have coffee in the lobby also,enjoy your time off

Date of stay: December 2013
  • Trip type: Traveled solo
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cmcneill60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan0250, General Manager at Red Roof Inn Phoenix North - I-17 at Bell Rd, responded to this reviewResponded December 29, 2013

Thanks for the great review of the property and the staff. I will share your positive sentiment with Jane. We're glad you enjoy the spacious truck parking and great local restaurants.

Thanks for sharing your great experiences with us - and we look forward to seeing you at the property again! Michael, AGM i0250@redroof.com

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