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“Good Hotel and close to downtown”

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Hilton Garden Inn Phoenix Airport North
Ranked #26 of 174 Hotels in Phoenix
Certificate of Excellence
Dunn, North Carolina
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Hotel and close to downtown”
Reviewed December 29, 2013

Spent two nights this summer and could not beat for the money. Just over $80 per night and it was close to Downtown and the airport. Down town Phoenix has alot to offer. The hotel was still completing some renovations but you could hardly tell. The pool is nice and fitness area offered at adjoining property.

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank ALvngd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, January 3, 2014
It means a great deal to us that you enjoyed your stay this summer and enjoyed our location which is convenient to the light rail and the downtown. At the Hilton Garden Inn Phoenix Airport North we offer a number of contemporary facilities including our on-site fitness center and outdoor pool, perfect for soaking up the Phoenix sun. We are thankful for your feedback and hope you’ll consider warming up your winter with a stay at our property soon.
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946 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
San Bruno, United States
2 reviews
Reviewed December 28, 2013

I stayed one night at this location due to my flight the next morning. The location to the airport is excellent (10 mins). The hotel offers a free airport shuttle. The surrounding neighborhood did not feel safe to walk around, but the hotel grounds felt safe. The hotel lobby was excellent - complimentary coffee, tea and lemon water upon entering. The furnishings in the lobby were new and comfortable. The room was very clean and comfortable. The room had a new modern (digital) heating and cooling system that was fantastic for adjusting the temperature to each guests comfort. The restaurant offered a nice variety and the food was good. It was convenient to have the on site restaurant for a light dinner and early breakfast. Overall, this was a very good value.

  • Stayed December 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gladys M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, January 3, 2014
The Hilton Garden Inn Phoenix Airport North is, as you mentioned, a short distance from the Phoenix Sky Harbor International Airport and we’re glad you enjoyed our convenient location. In addition to our free airport shuttle, we are pleased to provide guests with complimentary shuttle service to destinations within a few miles of our property for guests who would like a convenient way to explore the local area. Thank you for sharing your thoughts and detailed descriptions of what future guests can find in our lobby and guest accommodations. Thank you, please come back again.
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McAllen, United States
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 27, 2013

Had a great stay and service. Nice lounge and restaurant friendly staff and very informative of the area and recommendations to see and do things. The room was very comfortable and clean. Should have stayed my 2nd night here instead of the Hampton just down the road

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephStx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, January 3, 2014
Whether you have a question about our on-site amenities or want recommendations of must-see attractions in Phoenix, our staff is always available to help. We are thrilled you enjoyed friendly, helpful service during your comfortable stay with us. We wish you could have stayed longer but look forward to the opportunity to welcome you back to the Hilton Garden Inn Phoenix Airport North again in the future. Thank you!
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Stevenage, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2013

The hotel is less than 10 minutes drive from the airport. We arrived at 11.30pm and the check-in was competed quickly and efficiently (important as we had flown from London via Chicago.). The bed was comfortable and we had a good nights sleep. We did not stop for breakfast so can not comment.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Stevenagetravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, January 3, 2014
After a long day of travel we’re pleased our front desk associates were able to provide prompt service at check-in while our updated accommodations and Garden Sleep System bed was a comfortable place to rest. Thank you for sharing your thoughts, we hope to welcome you back to the Hilton Garden Inn Phoenix Airport North in the future.
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Dallas, United States
1 review
Reviewed December 20, 2013

Couldn't believe how nice and clean the hotel was fo $80 something. Very good hotel overall! Very good breakfast. Location is very convenient to the airport, less than 5 minute drive. I reccomend staying here especially if you are on business in the area.

  • Stayed December 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dustin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, January 3, 2014
Thank you for reviewing your stay at the Hilton Garden Inn Phoenix Airport North and sharing your recommendation of our property. Just a mile from the airport, our hotel is proud to offer modern, convenient accommodations at a value to our guests. We are glad you enjoyed your stay as well as your dining experience at The Great American Grill and hope you took advantage of our free airport shuttle service. Please come back again soon, we would love to welcome you.
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Phoenix, United States
1 review
Reviewed December 10, 2013

we stayed a second time within the month, hotel staff from front desk to the chef in the kitchen were extremely friendly and helpful. The first night came a little to early for dinner so we had a drink and a bar snack and was impressed with the taste and quality. Breakfast has a very nice meal selection for the price!

  • Stayed December 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, December 16, 2013
How fantastic to read that you enjoyed such positive experiences during your recent stays at the Hilton Garden Inn Phoenix Airport North. Exemplary service at every turn is our top priority, so we’re delighted you enjoyed friendly service from our front desk associates and dining staff. Thank you for your review and mention of The Great American Grill, the perfect place for a hearty breakfast or relaxing dinner. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phoenix
1 review
Reviewed December 2, 2013

overall its ok,bcz front desk staff was ok, little bit attitude in there voice when they talk ,night time guy was worst,and weekend girl s was ok,when u go to front desk they were not over there they always in back room ,so u have to wait.

  • Stayed November 2013, traveled solo
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kalpesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review, December 9, 2013
We appreciate that you took the time to share your thoughts. It is disappointing to read that you would rate your visit as average and that you did not experience the exemplary service at our front desk that we’re known for among our valued guests. We regret any inconvenience and will share your comments to ensure that our guests receive prompt, friendly and attentive service throughout their time with us. Thank you, we hope you’ll give us another try in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Phoenix Airport North

Property: Hilton Garden Inn Phoenix Airport North
Address: 3838 E van Buren St, Phoenix, AZ 85008-6918
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Best Value Hotel in Phoenix
#33 Romantic Hotel in Phoenix
#33 Business Hotel in Phoenix
#42 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
Official Description (provided by the hotel):
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix

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