I do not normally take the time to write reviews, However this property is worth the time. From check-in to cleanliness and a great new look this Sheraton won me over. I am switching my Platnium staus from Marriott to Starwood based on the last few stays at Starwood hotels this year. The food was also great including really great and friendly staff in the restaurants. I would like to single out the young man who took great care of me at breakfast, his name is Tracy Simmons. I dont know what or how they are doing it with there staff in this hotel but any company looking to improve customer service should stay here and see how it is done! ie... Delta oops did i just say that... YEP!
- Official Description (provided by the hotel):
- The Sheraton Grand Phoenix is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Phoenix