Every single person at this hotel was extraordinary. I was at the gym when my husband called to tell me my mother had a heart attack back home. Not able to get me on my cell phone the security staff was super helpful to him tryingto find me. Because of the calls and arrangements I had to make, I was two hours late for breakfast -- not a good thing when you have insulin issues. In a very busy dining room I had to wait a bit. I asked the young blond hostess to get me some OJ which she immediately got. I told my server I was in insulin crash and to pay attention because I could only speak once. This has happened to me before and usually the servers either are stupid or freak out. Not at the Sheraton! You would think they had special training in this issue. My server brought the food exactly as I requested in minutes. From Chris the uber-friendly doorman to reception to the restuarant this may be the best service I have ever had in a convention hotel. The rooms are nice too.
- Official Description (provided by the hotel):
- The Sheraton Grand Phoenix is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Phoenix