We stayed at the Sheraton due to my mom attending a Capella University conference being held at this hotel. Since it was the entire family 3 adults/1 child, I decided to book a 1bdrm Suite with club level lounge access and was grateful for the additional space and the club level perks of being on the 30th floor and access to free breakfast and appetizers in the evening. EVERY staff I came across was pleasant and helpful, but this REALLY is a buisness hotel with over 1000 rooms. They are very very busy, but it never felt to crowded. The food and drinks are muy expensivo! One drink cost me $18! So I suggest walking across the street and going to Hooters or one of the 6 other restaurants within walking distance.
PROS- large spacious room! Great views! Helpful staff! Close to everything downtown...you can easily walk to everything from here. GREAT JAZZ Band Saturday night! They were jammin playing Marvin Gaye and other classics all night long! NEVER felt crowed, elevators were quick and efficient.
p.s. I slept on the sofasleeper, but my parents LOVED the bed. They even checked the mattress name so they could buy it
CONS- Checkout took 25min! I was really urked by this! Room not the cleanist, I found long strands of hair throughout my stay all through the room ( bathroom sink, on the towels, carpet) I have a phobia about other people hair so this kinda grossed me out. Had to keep getting my room key, rekeyed because it wouldnt allow me to access the club lounge ( later found out they were having mechanical issues with the door)
p.s. Parking is $18 a day, and internet is NOT FREE in the room..i think its around $12, but you can access it free in the lobby
All in all i would definitely stay here if I were in Phoenix again!
- Official Description (provided by the hotel):
- The Sheraton Grand Phoenix is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Phoenix