We usaullay recognize the key personnel and praise them. We tend to forget who is working behind the scenes. It is a pity that those who make it happen are overshadowed. I had a unique experience here during my one week stay at the Sheraton Phoenix Downtown Hotel. I have been to almost ten Sherton hotels. Many of the staff produce smiles, but the customer is wise enough to distinguish between a business smile and a passionate smile. Everytime my room is cleaned i get pleasure. I get it from the true expression in the face of the housekeeper Guillermo. Here he goes:
Good morning sir, may I help, do you need any help, Are you enjoying your stay. All of this with a genuine smile from the simple fellow. I love to meet him in the corridor every day. Only yesterday I got his name. Could you please tell him my appreciation of his sincerity.
- Official Description (provided by the hotel):
- The Sheraton Grand Phoenix is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more less
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- Also Known As:
- Sheraton Phoenix