I went to this resort with my wife and two children (7 and 10). We decided to stay at this place for the attached water park.
The photos on the site is truly representative of the resort.
First the pros:
This is a beautiful, well located resort in Phoenix. It is about 6 miles south of the Sky Harbor airport. There are many restaurants very close by and it is right off Highway 10.
The resort itself is very well maintained and has all to offer. It truly is a "resort" in that all the services are just a phone call away. Need food brought to your room? pick up the phone. Going to the main lobby and don't want to walk? Pick up the phone and they will pick you up in a golf cart. Anything and they are happy to provide you the service.
Lobby is gorgeous. Very nice place to sit, relax, take in the environment, get a drink, get a coffee and something to eat, etc. They have a Starbucks and a full grill that pretty much serves anything.
There are many room options and we went with the base room (King Suite). We also upgraded to the one closer to the water park (extra $20 per night fee). The room is very nice, comfortable bed, nice linens, LCD TVs (two in our room). Very convenient to go from the room to our car or the pools or water park.
They also have access to a full gym is is very good. It pretty much has everything in terms of aerobic, weights, TRX, studio with classes, sauna, etc. Very nice and extensive.
The place is expensive. I got the base room which was about $200 a night. I thought it was a good price since they have a water park along with it but then found out they have an extra "resort fee" of $40 per night. They say this covers the internet access (which is free in all other hotels), access to the gym (which is not needed but the resort fee is required) and access to the water park. Also everything is generally expensive to make up / charge additional fees. I asked about renting a cabana for the day and they told me $350! 1.5 times my hotel room. We had lunch at the pool and a cheeseburger was $15 and the fries were extra for an additional $8. We were on vacation so I sucked it up and ate and drank and did not worry about the cost (too much) but it did stop us from doing everything.
The room, while nice is small. The biggest complaint is the bathroom is tiny and they put the sink in the master bedroom. There is only 1 bathroom and the toilet and bathtub are in a very small closet type bathroom.
All in all it is a really nice place and we would visit again.
- Official Description (provided by the hotel):
- Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more less
- Reservation Options:
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- Also Known As:
- Arizona Grand Hotel Phoenix
- Pointe South Mountain Resort
- Pointe South Resort
- Arizona Grand Phoenix
- Arizona Grand Resort