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“Some good with the outdated”
Review of Cibola Vista

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Cibola Vista
Ranked #3 of 9 Hotels in Peoria
Certificate of Excellence
Reviewed November 16, 2013

We recently spent five nights at Cibola Vista while visiting in the Phoenix area. We had a one bedroom unit. One SMALL window for the living/dining and kitchen area so it wasn't very appealing to spend time there - very dark. Full size fridge, stove, oven and microwave so kitchen appliances were just fine. Our bedroom was fair sized and had two windows - no balcony but sliding glass doors on one wall. The bathroom was the nicest room in the unit! Very large, lovely ceramic finishes and a stackable washer and dryer in the closet.
Our two biggest gripes were the lack of WiFi service and the old TVs in the unit. They offer ethernet connection in the rooms - at $4.95/day. I haven't used ethernet in decades! Plus I have a iPad which has no outlet for an ethernet. There was free WiFi in the lobby so everyday you saw people sitting outside the lobby on lounge chairs, catching up with email, etc. We had two TVs in the unit. Both were the old flat screen but huge tube back type. Sound on them was terrible. We just found it very sad that two basic room items(what we feel are basic) were not provided by Cibola Vista: WiFi and decent TVs.
We did appreciate the adult pool, hot tub and bar. And spent a lovely afternoon at the big lagoon pool with slide. Grounds were lovely. Staff was friendly.
Would we stay at Cibola Vista again? No. There are too many other choices in the Phoenix area. We'll try something different next time.

Room Tip: Ask for a room with a patio - they looked very nice. Rooms near the adult pool are much quieter - c...
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  • Stayed: November 2013, traveled as a couple
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2  Thank mombadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded December 10, 2013

Hello mombadger,

Thank you for sharing your experience at Cibola Vista. We are happy you enjoyed the pool area and found the grounds lovely. We appreciate your comments regarding the staff as we aim to share happiness with our guests. However, we regret to learn where your experience fell short of meeting your expectations. We invite you to contact us at info@bluegreenvacations.com if you wish to discuss further. Thank you again for your feedback.

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319 - 325 of 485 reviews

Reviewed November 13, 2013

Exterior spaces were excellent! Beautiful pools and grounds! Our junior suite (5-2122), however, was dark, grungy, and poorly laid out. It would NOT have accommodated 4 people! We complained about our first room assignment and were given one not much better. Staff was very pleasant but not particularly helpful. Bedroom TV was old style and no in-room wi-fi! Would not return!

Stayed: November 2013, traveled as a couple
Thank Graces_Granny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded December 10, 2013

Hello Graces_Granny,

Thank you for reviewing your stay at Cibola Vista. We are glad you found the pool and grounds beautiful. However, we regret to learn that you overall experience was not a positive one. We welcome you to contact us at info@bluegreenvacations.com if you would like to provide additional details or discuss further. Thank you again for your feedback.

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Reviewed November 7, 2013

Location is awesome if touring north of Phoenix. Never have to get on 101 except to/from airport. Rooms are extremely nice and clean. Pool area (there are 2!) are great. Restaurants and shopping center only a mile away. Day trips to Sedonna, Jerome, Wickenburg, Carefree, and Lake Pleasant a pleasure. Staff all excellent. The only way to improve...more signs! Elevators and entry points need large building numbers! Make one wrong turn and you can get easily turned around! Elevator doors need to be numbered as to what building they are located in. Building numbers need illuminated at night. Would definitely stay again!

Room Tip: Ground floor rooms are nice! Easy to get to pool and load in/out with luggage.
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  • Stayed: October 2013, traveled with friends
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Thank PollyJ8245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded November 19, 2013

Hello PollyJ8245,

Thank you for sharing your experience at Cibola Vista. We are happy you enjoyed the awesome location and found the rooms to be extremely nice and clean. Thank you for your kind words regarding the staff. We look forward to seeing you on your next visit and helping to share happiness.

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Reviewed November 4, 2013 via mobile

Nice, clean resort. Very friendly and helpful staff. Pool, spa and horseback riding available. Many beautiful places to see nearby. Phoenix and Scottsdale are within a 15 minute drive. Beautiful sunsets and scenery.

Stayed: November 2013, traveled with friends
Thank jude9942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded November 19, 2013

Hello jude9942,

Thank you for reviewing your recent stay at Cibola Vista. We are happy you enjoyed the location and found the resort to be nice and clean. We appreciate your compliments regarding the staff as we aim to share happiness with all of our guests. We hope you will consider returning again.

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Reviewed October 24, 2013

We all really enjoyed this place. Loved the salt water pool, very nice size. Would stay again.
Just very interesting how GPS has you get there. Would like to explore more around area. Loved the size of room, the fact it had washer and dryer a plus for travelers. Would stay again.

  • Stayed: July 2013, traveled with family
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Thank HappyCamper6511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded October 30, 2013

Hello HappyCamper6511,

Thank you for reviewing your stay at Cibola Vista. We are delighted that you enjoyed your stay and loved the pool and size of the room. We hope to share happiness with you again on your next visit!

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Reviewed October 24, 2013

We stayed for six days while visiting family. We had a full kitchen/living room area with a table for 2 and a TV. It had a pull out bed, which are never real comfortable unless you have enough padding for it. A very spacious bathroom with a compact washer/dryer in the closet off that room. A huge King sized bed that was very comfortable plus a TV in that room and dresser drawers for clothes storage. The closet had a small safe in it and an iron with a board. The grounds were beautifully kept and a gorgeous, huge pool with a spiral slide. There was also a second smaller pool. It had tennis courts and basketball hoops. It was located 20 minutes from where my brother and his family lived so that worked out perfect for us. We would stay here again if we get to go back to visit again. We went on an awesome Hot Air Balloon ride by Hot Air Balloon Expeditions that was near by. We recommend both this hotel and excursion. We are members of Bluegreen Vacations so we were able to use our points to stay here. The concierge were most friendly and helpful, as were the other staff. It was very clean and a very pleasant stay. They are adding another building on the grounds but we weren't affected by the construction project. It has a huge accommodation capability. The Internet was terrible and if you were hard wired, only one laptop at a time could be used. The front desk had a password available to get free access. Otherwise you had to agree to a contract for your use with AT&T for each 24 hours of use. That was one of the reasons for not getting an excellent review. My husband and I do our business through the Internet so that was crucial to us.

Room Tip: The rooms on the back side of some of the buildings just view the other buildings. It is a maze of...
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  • Stayed: October 2013, traveled with family
    • Value
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Thank 456CGL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded October 30, 2013

Hello 456CGL,

Thank you for sharing your experience at Cibola Vista. Your feedback as Bluegreen owners is very important to us. We are happy that you had a very comfortable stay and found the grounds beautifully kept. We appreciate your compliments regarding the staff as we aim to share happiness with all of owners and guests. We look forward to seeing you on your next resort visit.

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Reviewed October 16, 2013

I stayed there for a business trip and while the location and facilities were beautiful, there were some amenities that it lacked. There were always bugs on the floor or in the bathroom. I never received fresh towels nor were the bedsheets changed.

Also, there was 2 days in a row were there was not any hot water in my shower. When I called the front desk both times, they told me that the hot water tank was not large enough for all of the facilities.

We had meetings in one of the conference facilities and it was infested with flies the whole time.

When I was checking out, they had checked me out and ran my bill before I officially checked out, and then the attendant at the desk did not know how to print my receipt so I had to wait for 10 minutes while she got a manager to do it.

As I stated, the facilities were beautiful, but I was not impressed with the service.

  • Stayed: July 2013, traveled on business
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2  Thank dsta0125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Cibola Vista, responded to this reviewResponded October 22, 2013

Hello dsta0125,

Thank you for choosing Cibola Vista for your recent trip. We are happy that you found the location and resort beautiful. However, we regret to learn that you did not have an overall favorable impression upon leaving. We welcome you to contact us at info@bluegreenvacations.com if you wish to provide additional details or discuss further. Thank you for your feedback.

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Additional Information about Cibola Vista

Address: 27501 N Lake Pleasant Rd, Peoria, AZ 85383-1340
Location: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Peoria
Price Range: $116 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cibola Vista 3*
Number of rooms: 190
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Also Known As:
Cibola Vista Peoria
Cibola Vista Hotel Peoria

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