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“One of the worst!”

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Holiday Inn Express Hotel & Suites, Peoria
Ranked #5 of 9 Hotels in Peoria
Reviewed April 22, 2010

Spent two nights too many at the hotel. First night was terrible because the AC quit working. We were assigned another room after several requests, but the roof started leaking at around 4AM. I had to call the front desk twice to get another room. Almost one hour later, we had to move our wet luggage by ourselves. No one offered to help or even bring the key up. We received no apology or even acknowledgement from the management. Sent our concerns to the Holiday Inn customer service, but received no response. The place is falling apart and no one seems to care! We had much better experience at the Scottsdale Homewood Suites (see my other review).

  • Stayed: March 2010, traveled on business
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Thank want2c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 - 134 of 136 reviews

Reviewed January 20, 2010

I travel wth my husband for his work almost every week.. this week it's Peoria AZ. We usually stay in holiday inn express. This one is nice. We do have one of the two room king suites, so the room is very nice and lots of space. Breakfast was about the same as all of the HIexpress. There is not a lot right around the hotel, but about a mile away there are a lot of nice restaurants for dinner. We didn't check out the pool because it is raining,but it does look nice.

  • Stayed: January 2010, traveled on business
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Thank leahtots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2007

We had to settle on the Holiday Inn Express in Peoria due to a lack of available rooms in the Glendale area.(Spring Training) You wil not be dissappointed in this hotel! It is very clean, quiet and convenient. Comfy beds, great service and a lovely little breakfast each morning. We would stay there again in a minute.

  • Stayed: March 2007, traveled as a couple
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Thank esaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2007

We just returned from a 3 night stay at the Holiday Inn Express in Peoria, AZ and had a very good experience overall. The rooms aren't large but they are clean and appear to be recently updated. The beds are quite comfy - - with wonderfully smooth, sateen striped cotton sheets..cozy duvets.. soft throws (in place of those tacky bedspreads
often found in hotels!) .. and your choice of firm or soft pillows. There were large, white bath towels and a decent showerhead in the bathroom.

We were travelling with another family, and everyone was pleased with
the breakfast the hotel provided each morning. It's a step up from your average continental breakfast...with little omelets, bacon/
sausage, and toaster waffles available in addition to a variety of cereals, fruit, pastries, bagels, muffins, and those cinnamon rolls Holiday Inn advertises. There's also a variety of juices, coffee and tea. All in all, it's not bad and it saved us from going out and spending money on breakfast. And we were pleasantly surprised to find out the hotel sets out warm cookies in the lobby each afternoon. Mmmm!

The pool is definitely small, but it serves its purpose. And it was heated to a very comfortable temperature. The only real drawback there is the lack of a jacuzzi and the location on the side of the hotel next to a fairly noisy car dealer and street.

Being that we were there to see Spring Training baseball..we knew the rates would be higher for this time of year- -not only at this particular hotel but at all of the others in the area. And that's my one major gripe. Even though we found this little hotel to be perfectly fine, it was nowhere near worth over $150.00 a night, per room!!

  • Stayed: March 2007, traveled with family
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Thank SkipperB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2006

I had hoped for the price that this Holiday Inn would be as nice as the one we stayed at in Tucson(Holiday Inn Express North -Oro valley) but it simply wasn't.

The breakfast room isn't a room but just the lobby, the pool is very small and there's no jacuzzi. (All the breakfast help were talking to each other in Spanish which in my book is rude unless your guests are all hispanic).

The Hotel layout is linear and not well done. Photos make it look more spacious than it really is.

Bed was comfortable and the service when we needed extra linens was prompt. The two room suite was decent but not exceptional, although the bathroom is HUGE!

Still a decent , average place to stay but a bit overpriced. (When I questioned why our card was run for more than the agreed on price I was told "everybody does that" - doesn't make it right! Not very polite response).

There are other hotels right across the Aqua Fria Freeway (Loop 101) as well.

Stayed: November 2006
3  Thank ArmyWifey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
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  • Stayed: November 2017, traveled with family
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Thank guyfromberlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this reviewResponded 2 days ago
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Reviewed May 15, 2016 via mobile
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Stayed: May 2016, traveled as a couple
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffreyt466, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this reviewResponded May 17, 2016

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Additional Information about Holiday Inn Express Hotel & Suites, Peoria

Address: 16771 N 84th Ave, Peoria, AZ 85382-4766
Phone Number:
Location: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Peoria
Price Range: $98 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites, Peoria 3*
Number of rooms: 98
Official Description (provided by the hotel):
*Hotel near Spring Training* Come discover all that the rapidly growing Northwest Phoenix/Glendale area has to offer at the convenient Holiday Inn Express Hotel and Suites Peoria/Glendale (Loop 101 & Bell Rd.) where you are in the heart of all the action and entertainment. Attending an exciting event at University of Phoenix Stadium (home of the Tostitos Fiesta Bowl and Arizona Cardinals Football) or Jobing.com Arena (aka Glendale Arena) home of NHL Phoenix Coyotes Hockey? We are the perfect home base for your adventure. You ll be less than 1 mile from Arrowhead Towne Center Mall with over 150 shops, a multitude of dining options and hip, ultra cool nightlife. Our hotel is a central hub to many other nearby cities including Sun City, Surprise, Whittman and Glendale. Zip to Luke Air Force Base, Westgate City Center, Cabelas, Glendale Airpark, Canyon Speedway, Lake Pleasant, MLB Spring Training in Peoria, Glendale and Surprise Sports Complex, they re all just a short drive away.Traveling on business? Our hotel is located near Volvo Ford and Toyota proving grounds. We are just 20 minutes northwest of Phoenix Sky Harbor International Airport. Stretch out in a spacious guestroom, order some room service from Cracker Barrel and sleep soundly in our plush new bedding. Two-room suites are perfect for traveling families. Free wireless high-speed Internet & Express Start breakfast bar will keep you connected and satisfied. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites, Peoria
Holiday Inn Peoria
Peoria Holiday Inn

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