We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The musty smell was overpowering”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Hotel & Suites, Peoria
Ranked #5 of 9 Hotels in Peoria
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The musty smell was overpowering”
Reviewed October 22, 2011

This was a priceline pick, two rooms on the fourth floor, 430 and 416, $107.50 apiece, including taxes and fees for one night. These rooms were far enough apart that an odor problem could not have affected each other, but the smell in both of these rooms were identical. Imagine clothes left too long in your washing machine during an Arizona summer, that is what both these rooms smelled like. The carpet had stains everywhere in both rooms and the tub had a rust stain by the drain in room 430. If it had not been for the filthy carpet and the smell I would have given the rooms a four star even though the decor is outdated (think rust orange) because they were spacious especially room 430 which had a mini fridge and microwave. Check in was painless. The breakfast was well supplied. The rooms were quiet with no highway or hallway noise. Other than the rust stain the bathroom and sink area was clean. The area was safe and it only took 15 minutes to drive there from the Jobing Arena after the Taylor Swift concert. We did not use the outdoor pool but we saw it and it is very small. We did use the gym and the equipment was new and worked great (only three machines and no weights). That room did not smell, neither did the lobby or the elevator or the hallway. One of our party of eight said they did not notice the smell, but that person was also taking Sudafed for a head cold.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

126 reviews from our community

Traveler rating
    44
    37
    23
    17
    5
See reviews for
47
33
10
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Redlands, California
1 review
Reviewed April 12, 2011

I had a stay at this hotel recently and i was pleasantly surprised by the attentiveness of the staff as well as the understated surroundings. This is a small hotel but these guys went out of their way for my staff and I. Keep in mind this is not a full service hotel so, a few things are left to you but the staff more than makes up for it. Pricing was a little high but it was also spring training.... all and all I was totally satisfied with the hotel, staff and location. I'll be back Terrance, Wanda and Katie. Thanks for the service.

Room Tip: book direct if you can
See more room tips
  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SWMyerlansky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed March 29, 2011

Not a bad hotel for a Holiday Inn Express. We always go to Spring Training in Peoria and stayed at the Holiday Inn Express because of their rewards program. It was my first time at this hotel and I have to say it was pretty nice. The rooms were clean and comfortable. The staff was really nice and helpful. They offered a lot of discounts for restaurants in the area. I went to PF Changs and got a free appetizer when I showed the waiter my keycard. That was pretty cool. The fitness center was limited but the lady at the front desk gave me a free pass to LA Fitness. That was awesome!! The breakfast was great, plenty of food. Biscuits and gravy was the bomb.
It's a very nice hotel and the rates were pretty reasonable considering it was Spring Training. I would definitely stay at this hotel again.

Room Tip: If available, ask for one of their suites
See more room tips
  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyCamper60878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 24, 2011

Booked a three night stay @ $179 night before taxes. First room: mold on the bathroom ceiling and badly stained desk chair. Second room: better, same issue with desk chair--manager theorized that the cleaning spray they use causes the stains (?), but gave me a somewhat better-looking but still-stained chair that he wiped down himself. Cigarette burn on the quilt. Common areas: back entry from parking lot badly in need of cleaning, carpet in the lone elevator for the building is gross. Wireless Internet is fast when up, but cuts out briefly 4-5 times every hour. Didn't eat breakfast, use the fitness center or tiny pool, so can't comment on those. Staff was helpful and courteous about things they could fix. Room was quiet, bed comfortable, HVAC worked well, but rooms are pretty basic. I'm not normally a picky traveler, and I don't expect the Ritz when paying for Holiday Inn Express. But for $200/night with taxes, they need to do way better.

  • Stayed March 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woodstock14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed February 20, 2011

Stayed here only because it cost 5,000 points and the location was roughly where I wanted to be.
Managed to get a 2 room suite which was very spacious, not the best I have come across, but I definitely will stay here again if the price is right.
Wife thought that the breakfast was one of the best she has had.
Cracker barrel restaurant right next door, they also do room service.
I know it’s very, very minor, but on their home web page in the first sentence they say that a plate of fresh baked cookies are waiting to greet you – none were spotted throughout the course of my stay.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Treborwf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bat Cave, North Carolina
1 review
Reviewed November 27, 2010

Travel with kitty to enjoy Thanksgiving with retired parents. This hotel treated us so well. Upon arrival the the woman at the front desk was so kind and accomodating it was a feeling like you knew this was going to be a good experience. We accually stayed an additional night and everything was nice. The location is central to everything and the staff very helpful. I would stay again for sure.

  • Stayed November 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Batcaveman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2010

Spent two nights too many at the hotel. First night was terrible because the AC quit working. We were assigned another room after several requests, but the roof started leaking at around 4AM. I had to call the front desk twice to get another room. Almost one hour later, we had to move our wet luggage by ourselves. No one offered to help or even bring the key up. We received no apology or even acknowledgement from the management. Sent our concerns to the Holiday Inn customer service, but received no response. The place is falling apart and no one seems to care! We had much better experience at the Scottsdale Homewood Suites (see my other review).

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank want2c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Peoria
0.3 mi away
Hampton Inn Phoenix/Glendale/Peoria
0.5 mi away
La Quinta Inn & Suites Phoenix West Peoria
0.3 mi away
Comfort Suites Peoria Sports Complex
Show Prices
Show Prices
Show Prices
0.2 mi away
Residence Inn Phoenix Glendale/Peoria
6.8 mi away
Cibola Vista
Cibola Vista
#2 of 9 in Peoria
449 reviews
0.8 mi away
SpringHill Suites Phoenix Glendale/Peoria
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites, Peoria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites, Peoria

Property: Holiday Inn Express Hotel & Suites, Peoria
Address: 16771 N 84th Ave, Peoria, AZ 85382-4766
Phone Number:
Location: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Peoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites, Peoria 3*
Number of rooms: 98
Official Description (provided by the hotel):
*Hotel near Spring Training* Come discover all that the rapidly growing Northwest Phoenix/Glendale area has to offer at the convenient Holiday Inn Express Hotel and Suites Peoria/Glendale (Loop 101 & Bell Rd.) where you are in the heart of all the action and entertainment. Attending an exciting event at University of Phoenix Stadium (home of the Tostitos Fiesta Bowl and Arizona Cardinals Football) or Jobing.com Arena (aka Glendale Arena) home of NHL Phoenix Coyotes Hockey? We are the perfect home base for your adventure. You ll be less than 1 mile from Arrowhead Towne Center Mall with over 150 shops, a multitude of dining options and hip, ultra cool nightlife. Our hotel is a central hub to many other nearby cities including Sun City, Surprise, Whittman and Glendale. Zip to Luke Air Force Base, Westgate City Center, Cabelas, Glendale Airpark, Canyon Speedway, Lake Pleasant, MLB Spring Training in Peoria, Glendale and Surprise Sports Complex, they re all just a short drive away.Traveling on business? Our hotel is located near Volvo Ford and Toyota proving grounds. We are just 20 minutes northwest of Phoenix Sky Harbor International Airport. Stretch out in a spacious guestroom, order some room service from Cracker Barrel and sleep soundly in our plush new bedding. Two-room suites are perfect for traveling families. Free wireless high-speed Internet & Express Start breakfast bar will keep you connected and satisfied. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and HRS so you can book your Holiday Inn Express Hotel & Suites, Peoria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites, Peoria
Holiday Inn Peoria
Peoria Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing