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Reviewed June 2, 2013

I was driving West late in the evening staring at the setting sun last July, 2012. I had to decide which was worse- being tired AND not being able to see while driving, or stopping, knowing that I would hear trains all night as per others' reviews. Train whistles won out over ambulance sirens or worse if I fell asleep at the wheel (!)

Front desk clerk was pleasant, and although appearing to have some difficulty walking, was happy to take me upstairs and show me an available room which I then booked for the night. When asked, she happily informed me that "our" trains came through Peach Springs at least once every thirty minutes and were required to blow their horns each times as they passed through the small crossing just outside.

The room was quite large, modern, well appointed and clean. Not bad considering the rather remote location. I did not notice any smells, and the bed as very comfortable.

Local native fare from the restaurant that evening was pretty good. Large portions, stew overly thickened with cornstarch, and otherwise lots of carbs, but nice and spicy. Staff there were friendly and helpful.

I had read some reviews saying otherwise about the staff in general, but I noticed that when confronted by a group of 6 or 7 arrogant tourists demanding this and that and exchanging snide glances with each other all the while, the staff were much LESS helpful, but I in no way blame them. It may be due in part to having a hard time understanding accents of those from other countries. At any rate, I was put off by the group's behavior myself. I feel I was friendly and in return was treated in a friendly and respectful manner, was told things about the area, shown about the property, etc. and thus have no complaints.

I actually enjoyed the train sounds for the first couple of hours. Often the trains were just 10 or 15 minutes apart. When I was tired enough, I popped in my handy ear plugs in and slept quite well.

I didn't have time to explore the south rim more this trip, but was a bit surprised that a rather substantial fee would be charged to travel the dirt road through the "rez" (Hualapai reservation) to get there. I would like to do that at a later date, though, and experience the glass walkway over the canyon.

Breakfast was so-so; it is a bit of a turn-off to walk by the hot items for tour groups, knowing that your minimalist fare was in the next room ONLY.

This is an isolated location. When traveling outside of tour groups, don't expect much to see or do nearby; if you book a tour or pay the fare to drive to the canyon itself you will see and do more. The lodge has some cultural things to keep your interest for a short while but nothing else to speak of outside within walking distance.

All in all, for what I needed, I am glad I stayed and would stay again when in the area.

Room tip: No matter which side you are on, you can't really get away from those train whistles.
Date of stay: July 2012
  • Trip type: Traveled solo
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Thank mcbill58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 30, 2013

Traveling on Old route 66 we came across a place to stop and eat. We had not realized there was even a lodge here until we sat down to eat and saw signs that in the morning it was the breakfast zone.

We sat down and had great service from beginning to end. The portions were huge here. I had gotten the Indian taco and had to split it with my dad and husband and still left some behind. It was only $8.95.

The gift shop had some pretty cool things, but the usual stuff you might expect in a touristy place, but not overpriced at all. The check in desk is right in the middle of all this and the woman at the front desk knew I was looking for a map and offered me one of the Grand Canyon area. She even pointed out good parking spots and told me to take the third exit in Williams not the first or I would be caught at the lights.

Very good place to stop, even if it is a place to grab coffee.

Date of stay: May 2013
  • Trip type: Traveled with family
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Thank Travelnkitty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2013 via mobile

Granted that this seems to be the only hotel in town and the only hotel near Trailhead down to Havasu Falls, it is fairly maintained with nice ambient and first impression entering is pretty positive. First we had a smoker room, which we tried to change, and staff did everything to make it happen. Another plus for kindness and customer orientation. The rooms were clean, well equipped and not really expensive, around 100 bucks. The dinner in the restaurant was also ok, chicken soup and Cheese burger, pretty tasty, and super cheap, 25$ or so for 2. Simply the biggest disadvantage are the trains that swing by every 15mins during the night. But you got ear plugs for free and don't wanna spend the vacation here anyways. Ride to Hualapai Hilltop is about 1h15 or so. We would go there again.

Date of stay: May 2013
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1  Thank KKBuddy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2013 via mobile

My family and I stayed here at the end of August to go on the white water rafting trip. We arrived to the hotel pretty late, but luckily someone was still hanging around waiting. The rooms smell like cigarettes which I think was the worst thing about the hotel. The rooms were clean, and the beds comfy.
We were very worried about the train, as my mother and sister are very light sleepers. We get to our room and the train is literally RIGHT next to our window. So we turned on the AC and rainymood (app) to drown out the sound. We did not hear the train at all. It doesn't come by exactly every 15 minutes. And it isn't loud enough to wake the softest of sleepers.
The continental breakfast is very good, and you can get a "hot" breakfast for an extra 5$, we added that both days because we wanted egg whites. The restaurant at night is also decent. Nothing healthy, but good food. The people are sweet and helpful. They are all from the area, so you will see them hanging out at the hotel since that's the only place for anyone to go in town. If you're staying in the area to go white water rafting. Stay here. You're stupid if you pick that sketchy bates motel looking place over this lodge.

Date of stay: April 2013
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Thank AdriannaE_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2013

The hotel isn't in the nicest of areas, surrounded by broken down cars, abandoned houses, and general litter. The rooms are serviceable to average with what you'd expect; however, it is right next to the train tracks so the staff gave us earplugs. I didn't use the earplugs for the trains; I used them for the air conditioner. It was that loud. The breakfast bar in the morning was average to below average. The service was rude! Upon checking out to raft down the Grand Canyon, one of the staff members told me I could leave my luggage behind the front desk. When I went to one of the two desks in the front of the hotel with staff members behind them, I asked if I could leave my luggage here while rafting. I was answered with, "Do I look like a bellhop?" If anyone from the management is reading this, the employee in question was the extraordinarily large woman. I did not remember her name.

Room tip: There are no good rooms here.
Date of stay: May 2013
  • Trip type: Traveled with family
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3  Thank Mufashi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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