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“Glad we stopped”
Review of Comfort Inn Payson

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Comfort Inn Payson
Ranked #4 of 12 Hotels in Payson
Certificate of Excellence
Reviewed March 23, 2014

We are on the third floor in a room with two double beds. The beds and bedding are relatively new and very comfortable. We brought deserts back after going out to dinner, and it was nice to have the fridge on and a microwave. The tub doesn't drain well....but would stay here again.

  • Stayed: March 2014, traveled as a couple
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1  Thank pugdogz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Thank you for finding the time to share about your stay. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. We look forward to your next visit.

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Reviews (106)
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67 - 73 of 107 reviews

Reviewed March 12, 2014

Over All...Excellent Experience. Had some difficulties with Choice Privileges in rescheduling. But with the TREMENDOUS help from PAULINE, she got them straightened out. Thanks to her we saved 16k points!!! Can't thank her enough. Everyone was very friendly and helpful. We had stopped at front desk on our departure and staff brought my husbands shirt he had left in closet to him. Thanks so much. Wish we could take this motel with us from stay to stay!!

Room Tip: Watch the entrance. Watch for the sign, very small compared to others. But worth the stay.
  • Stayed: March 2014, traveled as a couple
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Thank Marshrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is our goal to provide the best lodging experience to our valued guests. And I am so glad that our staffs, especially Pauline helped you out with all your concerns. I will share your feedback with them. Thank you for your business, we look forward to your next stay.

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Reviewed March 4, 2014

The street entrance is very high and can scrape your car under carriage. When we mentioned this at check in - the male employee stated - "tell the City, it's their property." When we asked about posting a Warning SIGN - he said the City won't allow it. A female employee overheard the conversation and did at least suggest exiting the parking lot at an angle and that did help.

Stayed: March 2014, traveled with family
Thank beannie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Thank you for taking the time to write your review. We appreciate you giving your feedback about your experience. We thank you for your advice for our readers as well to be careful about the street entrance. I am happy to hear that one of our staffs helped you with this problem. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
We look forward to serving you again.

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Reviewed February 26, 2014

Barbara Ray who works at the front dest always welcomes me with a big smile and very warm feeling. She is always helpful and goes out of her way to make customers happy. This hotel is so lucky to have her. Thank you so much for a great experience. Tiffany

Room Tip: They have king size beds or 2 queen beds.
  • Stayed: February 2014, traveled on business
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Thank tiffany31350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Dear Tiffany,

Thank you for taking the time to write your review. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. I really would be sharing your feedback with Barbara. I am sure she'll be happy to hear this! It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you for your business, we look forward to your next stay.

Guest Relations Manager

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Reviewed February 24, 2014

Mikie got us checked in when we arrived at 2 am. He was friendly, fast, and didn't forget to tell us about the free breakfast that starts at 6am.
The Comfort Inn was quiet, clean, and is in a great location.
My 9 year old enjoyed playing in the pool.
I will plan on staying here on my next trip to Payson.

  • Stayed: February 2014
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Thank Spooker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

It is so nice to hear such a wonderful review about our Hotel. Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It's good to hear that you and your son enjoyed our amenities. We look forward to your next visit. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.

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Reviewed February 5, 2014

Pauline & her staff were extremely helpful. Internet access was very convenient. The indoor pool & spa were were nice to have in late Janurary. A decent variety of choices for breakfast. Hotel was clean & convenient for my stay in Payson. Not my first or last stay when I go to Arizona.

  • Stayed: January 2014, traveled solo
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2  Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Thank you for sharing the details about your recent visit. It is so nice to hear such a wonderful review about our Hotel. We are very happy to hear that you had enjoyed the indoor pool and spa. Thank you for finding our hotel clean and convenient. I will be happy to share your feedback as well to Pauline and her staff, it was a wonderful job well done for all of them! We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. We look forward to serving you again.

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Reviewed January 10, 2014

We where staying at another hotel and having a miserable experience. We stopped in Oma whim and Barb FD was empathetic and compassionate to our situation. Before booking the room she even took us on a tour to show us the facilities and our potential room. Arlene in housekeeping was cleaning the room but was pleasant and promptly said she would get the room ready for us. In the morning we were greeted by Pauline the manager and she too was pleasant and helpful. The entire staff helped us recoup our vacation and we felt like we belonged! We WILL be going back,

Room Tip: The only drawback for us was this hotel required my girlfriend and I to have 2 queen beds rather tha...
  • Stayed: January 2014, traveled with family
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Thank Allycats55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMReviewResponse, Guest Relations Manager at Comfort Inn Payson, responded to this reviewResponded May 8, 2014

Thank you for taking the time to write your review. We are very pleased to hear that you had a pleasant experience following your recent visit with us. It is always so nice to hear our customers appreciate our staffs. Your comments will be shared to all of our staffs especially Barbara and Pauline. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you for your business, we look forward to your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541-4811 (Formerly Holiday Inn)
Phone Number:
Location: United States > Arizona > Payson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Payson
Price Range: $84 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Payson 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Payson is nestled among the Ponderosa pines and clean air of the Mogollon Rim. We are a short drive from Phoenix. The Tonto Natural Bridge, camping, hiking, fishing, hunting and boating areas are all in the area. The Comfort Inn-Payson hotel offers guest rooms with wireless Internet access. The hotel is 100% non-smoking! We are the only hotel in town with an elevator. We offer roll-aways at a nominal fee and cribs for no charge. We have cable TV with HBO. Without exception, the breakfast bar is the best in Payson. Our biggest asset is our homelike atmosphere which has people returning from the hustle and bustle of bigger towns time after time. **We are a non-smoking and pet free hotel** ... more   less 
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Also Known As:
Holiday Inn Payson

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