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Comfort Inn Payson
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Reviews (124)
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All reviewsfront deskwafflesbreakfast was deliciousroom was cleanrestaurant recommendationsice bucketfossil creekplace to stayfree breakfastmy spousethe breakfast areabed and pillowshot tubwaffle makerwould definitely stay here againfresh fruitbusiness trip
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100 - 105 of 124 reviews
Reviewed April 23, 2013

We stayed in Payson while touring from Sedona to Phoenix. This hotel is your typical Comfort Inn. The room and bathroom were pretty clean. Carpet could have been swept better. Our top bed sheet had a stain on it, just didn't use that part of sheet. Breakfast was mediocre. Preformed scrambled egg, sausage, english muffin didn't have much taste. Used the waffle maker only to make a complete mess...waffle stuck to machine and had to pick out crumb by crumb. The desk staff then came over to clean off the machine and spray with 'pam'. There was coffee, juice, oatmeal and yogurt as well. For one night, this hotel is fine. Payson is a pretty laid back town.

  • Stayed: April 2013, traveled as a couple
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Thank jrsmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

We stayed here prior to arriving in Phoenix the next day (just a short 2 hour drive). Location is close to shops/restaurants on main highway. This appears to be an older Comfort Inn although it is kept very clean. Standard hot breakfast (eggs/bacon/waffles) in the morning although front desk staff also is in charge of keeping breakfast area stocked.

One little quirk although staff said it was not their issue but one with DirecTV. Room TVs do not have ESPN. Not a big deal, except we arrived hoping to watch our alma mater but had to find another location.

Room Tip: West side rooms are away from street.
  • Stayed: March 2013, traveled as a couple
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Thank KansasTraveler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

the hotel was average older ..everything was clean and worked ,we were cheerfully greeted on arrival by Pauline at the front desk.. easy, quick check- in ..we asked for a room where we park outside since we had a new motorcycle .. they accommodated us and Pauline showed us where we could park so the front desk could see it all night. my husband was thrilled!! i have asthma so i was happy at the no smoking rooms. breakfast could be served later 6-9 is early when your on vacation! even though Pauline was working a double shift she was as pleasant on check-out as she was on check-in.my only real complaint is i could never get the wi-fi to work for my ipad or cell phone it was a disappointment.it would come in and out and never stay connected long enough to find anything on line.

Room Tip: try to get a room on 3rd floor(if you don't have a motorcycle to watch ) ha ha ..otherwise you could hear kids running around at 5 am!
  • Stayed: March 2013, traveled as a couple
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1  Thank claudia989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

If you want an ordinary room and a good breakfast for just a night, this motel could be fine. Another plus is the entire motel is non-smoking and non-pets. But our experience wasn't good. The rugs in the hallways needed a better vacuum job. After seeing that, we felt "dirty" in our room. The refrigerator was off - finally figured out that the light switch by the entry door turned on the refrigerator! It wasn't labelled. The TV was way too complicated - we had to call the clerk to come up and turn it on for us. There should be instructions in the room manual. The wi-fi didn't work, had to call an outside number for help. Was told that the third floor is too far away from the hub at the office, so that the wi-fi for the iPad might not work. We've NEVER had any trouble getting wi-fi for the iPad in motels all across the western states. This was a big hassle and we were already settled in our room and didn't want to switch. They should realize that guests are usually too tired to deal with all this. Ergo: If you need wi-fi, get a room close to the front desk. If you are on the first or second floor, the TV from the breakfast room could be heard all the way down the halls until fairly late in the evening. The breakfast room is way too tiny, with tiny wobbly tables and a blaring TV way too big for the seating area. The breakfast choices were good though, and freshly made. Even had eggs and sausage patties. The staff is friendly but the facilities leave much to be desired.

Room Tip: Rooms close to front desk for wi-fi, but beware of TV noise from breakfast nook.
  • Stayed: October 2012, traveled as a couple
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Thank Nancy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

I come to Payson a couple times a month for work. Jessie who alsways has a smile on at the front desk, has help me fix my TV and remote when it is not working. She gets me my rooms that I like. The most import thing she did when I did not even ask her to do was turn on my AC and the light so when I got there I did not have a HOT room..... I am so happy with her service.

Thanks Jessie.......


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Tiffany

  • Stayed: October 2012, traveled on business
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1  Thank tiffany31350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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