The hotel itself was very nice, big room, nice breakfast and pool. But the staff, especially the main older man at the front desk was very rude! Needs to work on better customer service!! I had booked a room for Sunday thru Tuesday but quickly realized I needed it to be Monday- Wednesday . So I canceled my reservation and made a new. I got my cancelation confirmation before I arrived and the hotel and once I got there I realized they had charged me for Tuesday night still. The man at the front desk said he would refund my money if I'd call the travel website I originally booked it through. Because apparently the website never informed him I canceled for Tuesday night. He had talked to the travel website before I arrived because they told him I cancelled and still he charged me. He said he will refund my money but was very rude about it!!
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- Also Known As:
- Days Inn Payson
- Payson Days Inn