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“Picture Perfect and treated like royality!” 5 of 5 bubbles
Review of Omni Scottsdale Resort & Spa at Montelucia

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Omni Scottsdale Resort & Spa at Montelucia
Ranked #3 of 5 Hotels in Paradise Valley
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Picture Perfect and treated like royality!”
5 of 5 bubbles Reviewed October 22, 2013

This resort was just lovely. Enjoyed a full week here of beauty and pampering. Fabulous food, beautiful grounds, lovely rooms and very relaxing. I would recommend this place to anyone who'd like a bit of luxury and serenity. We stayed a full six days and never left the resort for anything! Our room was right at the foot of the Camel Back Mountains, so pretty. Beautiful flowers too. Really well appointed. The Joya Spa was a delight. Yoga some days. Everything looks just like the photos. Enjoy!

Room Tip: Our room was in the very back of the complex in the Sunset Village area. It's a bit of a walk to...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pattyk2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you for your review! So pleased that you were able to enjoy the dining and spa during your visit. I love your feedback that we look just like the images, because that is so important for people to hear! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,180 reviews from our community

Traveler rating
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    435
    144
    60
    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (496)
Date | Rating
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English first
Phoenix, Arizona, USA
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 22, 2013 credit card Amex Card Member Review

The resort has a wonderful spa (even though it's a little dark). The grounds are meticulous, but the most compelling amenity is the setting - up against Camelback Mountain. It's perfect for a desert escape.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you for your review. You could not be more correct, the setting and views we have are incredible! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

In addition to the Phoenician Resort in Scottsdale, this is our 2nd favorite resort in the desert. The restaurant is superb, the pool is beautiful and the views are mesmerizing. My family and I always make it a point to split our time between the Phoenician and Montelucia. Together, they make for the perfect desert get-a-way!

Room Tip: pool view on the second floor.
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  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Calberkeley1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you for your review! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 22, 2013 credit card Amex Card Member Review

This hotel/resort is hands down one of the best in all of Arizona. the service is fantastic and the rooms are first class. Also the spa is heavenly. I will ALWAYS stay here when visiting Phoenix/Scottsdale! First class amenities and service!

Stayed September 2013, traveled with family
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you so much for the great review! We look forward to you returning soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clarita, California
Level Contributor
122 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed October 22, 2013

Let's start with check in. It went smoothly however when we got to our room it was the wrong room, not what we reserved. Problem solved. However they took their sweet time taking us to our new room. Rooms were roomy but dark. Nice large private patio. Impressive bathroom but there was mildew on the ceiling and part of the wall chipped exposing the head of a nail. Even in the first room there was a hole in the wall. Housekeeping came to clean our room but then they only left us with 1 bath towel. No hand towels, no wash cloths just one bath towel. I didn't have a towel to dry my hands with. So we had to call housekeeping to have them bring us towels. It was little details like that which made this stay so so. The pool area was nice. The main pool was closed. The gym was nice and the spa was impressive. Very busy though. they do offer a yoga class under the stars if you're into yoga. We ate at Prado for dinner and breakfast which was ok. Good bloody marys. Service was good though. Centro was ok. Drinks were average. But the guacamole was the worst i've ever had. It was sweet and it had cranberries in it. Nasty!!
All the staff we encountered was very nice and friendly. I didn't really care much for the location. there wasn't anything really nearby within walking distance. There is definitely room for lots of improvement with this property. Especially for the price you pay to stay here.

Room Tip: Some rooms have open patios where anyone walking by can reach out and shake your hand, and others ha...
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cassnsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you for your review. My apologies that you did not enjoy your stay as you deserved. I will pass along your feedback and again thank you for taking the time to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 22, 2013

I can't speak highly enough about our stay at the Montelucia Resort & Spa! We were so impressed with the property (gorgeous mountain views), the room was immaculate and felt new, the staff was wonderful and the value is incredible. We wanted a weekend away from the hustle and bustle of New York City and we couldn't have felt more relaxed. The staff was so accomodating to our needs. They couldn't do enough for us.

Prior to our trip, my husband and I had done our research and looked up other hotels in the area. After visiting those properties, we feel that the Montelucia was still our favorite pick. We would return in a second, and hope to do so soon!

Room Tip: We requested a top floor room (2nd fl). We prefer to not be on the main level.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Alli E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 30, 2013
Thank you for your review! We hope you both come back and visit soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed October 21, 2013

We stayed 6 nights at the MonteLucia, a beautiful property in the heart of Paradise Valley backing on to the Camel Back Mountains. The property itself is very nice, with many buildings and lots of common area very well kept. I'm assuming they have not yet renovated all the rooms, as we were in a room that was worn but not bad. The overall resort is very nice, but we felt it was more 4 star than 5. In my view 5 star means both an outstanding property AND outstanding service, and while the service was not up to a 5 star hotel. There were times when we were waiting to be noticed at the restaurant, and the front desk/reception service (the first impression in any hotel) was very laid back and casual. Staffing levels at times seems too sparse, and issues we had with the room, while minor, were not followed up on after being reported. It's a nice property and we enjoyed ourselves, but we paid priceline rates which were still high but more reasonable than normal. I would not have been happy if we had paid 5 start rates.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank K-C1962-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, October 22, 2013
Thank you for your review! I will be sure to pass along your feedback as it is valued. Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Scottsdale Resort & Spa at Montelucia

Property: Omni Scottsdale Resort & Spa at Montelucia
Address: 4949 E Lincoln Dr, Paradise Valley, AZ 85253-4139 (Formerly InterContinental Montelucia Resort & Spa)
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Paradise Valley
#3 Spa Hotel in Paradise Valley
#3 Top resorts Hotel in Paradise Valley
#3 Luxury Hotel in Paradise Valley
#3 Family Hotel in Paradise Valley
#4 Romantic Hotel in Paradise Valley
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Omni Scottsdale Resort & Spa at Montelucia 5*
Number of rooms: 293
Official Description (provided by the hotel):
Inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region, the Omni Scottsdale Resort & Spa at Montelucia brings the essence of Europe to the heart of Scottsdale. With arching entryways, splashing fountains, floral walkways, and a collection of antiquities hidden throughout the property, Omni Scottsdale Resort & Spa at Montelucia is an enchanting resort destination that boasts 293 luxuriously appointed guestrooms, the Moroccan-inspired Joya Spa, six tempting dining options including the critically-acclaimed Prado restaurant, a myriad of radiant pools and breathtaking views. Nestled at the base of Camelback Mountain, the resort’s convenient central location offers easy access to the area’s best golf, recreation, nightlife and entertainment. ... more   less 
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Also Known As:
Montelucia Hotel Paradise Valley
Montelucia Resort And Spa
Intercontinental Paradise Valley
Intercontinental Montelucia Hotel

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