We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of a kind”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Omni Scottsdale Resort & Spa at Montelucia
Ranked #3 of 5 Hotels in Paradise Valley
Certificate of Excellence
Reviewed October 5, 2013

My wife and I stayed here this past week; first week of October. This was a leisure vacation trip that was well worth the money. After spending multiple days here, it could be observed that their bread and butter was corporate retreats, conventions, etc, but you could never tell as the staff was friendly to all guests, and always greeted us in passing with a smile. I am normally somebody who finds faults in everything in life, but to my surprise I found little to no faults with this result. We stayed in a king room with a view of both camelback mountain and the adult pool; best view on the property. Landscaping and property maintenance was tip top; showing no signs of painting or pruning needed. The pools were immaculate and are bigger than they appear in pictures, although slightly colder than I normally prefer, but we're still refreshing. Food was excellent in all restaurants, with polite and fast service.

Our only problem was occurred at the pool one day when our pool waitress forgot to close out our check before leaving in the afternoon. This caused us to wait while another pool waiter tried to track down our check for about 15 minutes. We didn't make a big deal about it, as we just wanted to pay our bill, but the waiter who was now trying to help us, felt so bad that 10 minutes after we paid and returned to our room, he arrived with a bottle of champagne on the house and an apology. What you can take away from this is the fact that the management at this property allows and trusts their lower level employees in taking care of problems before they reach management's desk, even when the problem is small. Their employees care about the jobs, and are always willing to help you even though they sometimes seem understaffed and juggling a dozen other tasks.

Already planning a return stay for next year.....

Stayed: October 2013, traveled as a couple
1  Thank j n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 6, 2013

Thank you for your review! We can not wait to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,472)
There are newer reviews for Omni Scottsdale Resort & Spa at Montelucia
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,783 - 1,789 of 2,473 reviews

Reviewed October 4, 2013

I would have never posted this review if the manager " Jake " had returned either of my 2 phone calls during our stay. Our first night we had dinner at Prado I had called ahead and told them we were doing a bday celebration and they assured me they would handle. It took 20 min before anyone came and took our drink order and never did acknowledge the event with a dessert and candle. We requested a refrigerator which took numerous phone calls and then had to replace the first one because it smelled so bad. We also requested the sofa bed to be made up since there were no sheets in the room and that never happend so we had to use the cot. The cabana is a total rip off just a few couches and a "dedicated server" never existed we had to chase down service. The 2 bedroom suite with view of camelback is very misleading a tree blocks the view. On the plus side the resort is lovely and the valet guys were great. If management would like to return the call we just checked out on wed and I'm sure you still have my number

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PN22304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 6, 2013

Thank you for the additional mention of the issue. There seems to be quite the miscommunication and I apologize that you left the resort feeling things were not handled. We have left another voice-mail for you today and hopefully we will hear back so we can recover from this and hopefully see you again. My apologies and I hope we hear from you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Recently stayed here for a conference and had a wonderful room in building 10. Loved my view from the extra large lounge chair of the palm trees and mountains. The pools were a delight and because everyone was in meetings I had my choice of chairs. The food was tasty and very plentiful during our meetings and dinners. The beds were heavenly and I slept like a queen. Rooms were very spacious and the bathrooms huge. The staff was friendly and very attentive.

Room Tip: I liked the back buildings as it was away from the pools, dining, and reception. Just quieter and...
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MLeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 6, 2013

Thank you for your review! So happy you enjoyed your stay with us and I hope you are planning a trip back very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

This beautiful expansive property is true luxury. We stayed in a two bedroom suite closest to Camelback Mountain (see tips on room selection) which was great, but not quite the view we thought we were going to have. The property is large with several pools, incredible service, and a staff that couldn't be friendlier or more helpful. Everyone was great. We have already booked our next stay at this slightly under the radar resort. If you are there during warmer season, I would definitely recommend renting cabanas at the pool. My wife got a spa package and says it was the nicest spa she has ever visited.

Room Tip: If you are choosing the suites that are closest to Camelback Mountain, be advised that palm trees an...
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ryan649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 1, 2013

Thank you for your review! So pleased that you have already booked your next stay! We look forward to seeing you again and exceeding your expectations!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

What can I say about this resort. They do an excellent job all around. Rooms are nice and comfortable and staff is great. Actually had a grounds keeper say good morning and thank you for coming to Montelucia Resort. Everyone welcomes you here.
Food is good at Prada and the staff at the pool do a good job. I am not a big desert fan but I will only stay here because of the great view of Camel Back and the great hotel. Only problem, but not the hotels fault, is the guests. We had a group smoking in front of our balcony a few time and it went through our room. Asked nicely but was met with a second cigarette. Really nice and of course we had the guy below us out on the patio until 1 am talking at full volume. Asked if he could keep it down at midnight but didn't help. Not sure why people think its OK to be clowns while on vacation, but remember your not the only person at the hotel. Be a little mindful of others. I teach my 11 year old this and it works.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PacificAndyLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 1, 2013

Thank you for the review! So pleased you enjoyed your stay minus the neighbor guest. Hope you are able to come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

I stayed here 1 night during a visit to see family. I was overwhelmed by the beauty and hospitality. Every employee went out of their way to make me feel welcome, valued, and special. My only regret is that I only stayed 1 night. Next visit will be longer. I would HIGHLY recommend the Montelucia.

Room Tip: The bathroom was the most impressive I've ever seen.
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MrsChiefEddieBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 1, 2013

Thank you so much for your review! We hope to see you again soon and for a longer stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

We stayed at this hotel for a college bowl game. The hotel is beautiful!! You do have to walk outside to your hotel room, which is not a problem because it was awesome weather. All the staff was great and attentive. We walked to our room which was in the back and it was so nice just walking around and seeing the cacti and orange trees. Camelback mountain is just breath taking. I loved sitting outside and looking at the beautiful landscape. Our room was a good size. Very clean. No complaints at all. The pool is huge! With lots of lounge chairs.
We went to the bar to watch a basketball game. The food was pricey. We paid $16 for chicken tenders and fries. I think it was about $8 for Chips and Salsa. We didn't have a chance to eat at the other restaurant for this trip. If you are looking to walk to restaurants then do not stay here. You will have to take a cab or have a rental car. The restaurants however are only about a 5 minute or so drive. My only advice is to call your own cab because they will have a sedan service or SUV on site and it is very pricey for a very short ride.
Overall, great experience and I would go back in a heartbeat!

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katelyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this reviewResponded October 1, 2013

Thank you for your review! December is truly amazing weather here in Scottsdale! Hope to see you again this season!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Paradise Valley
Sanctuary Camelback Mountain
#1 of 5 in Paradise Valley
1,718 reviews
Troon North
Four Seasons Resort Scottsdale at Troon North
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Omni Scottsdale Resort & Spa at Montelucia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Scottsdale Resort & Spa at Montelucia

Address: 4949 E Lincoln Dr, Paradise Valley, AZ 85253-4139 (Formerly InterContinental Montelucia Resort & Spa)
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Paradise Valley
#3 Luxury Hotel in Paradise Valley
#3 Family Hotel in Paradise Valley
#3 Spa Hotel in Paradise Valley
#3 Top resorts Hotel in Paradise Valley
#4 Romantic Hotel in Paradise Valley
Price Range: $247 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Omni Scottsdale Resort & Spa at Montelucia 5*
Number of rooms: 293
Official Description (provided by the hotel):
Inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region, the Omni Scottsdale Resort & Spa at Montelucia brings the essence of Europe to the heart of Scottsdale. With arching entryways, splashing fountains, floral walkways, and a collection of antiquities hidden throughout the property, Omni Scottsdale Resort & Spa at Montelucia is an enchanting resort destination that boasts 293 luxuriously appointed guestrooms, the Moroccan-inspired Joya Spa, six tempting dining options including the critically-acclaimed Prado restaurant, a myriad of radiant pools and breathtaking views. Nestled at the base of Camelback Mountain, the resort’s convenient central location offers easy access to the area’s best golf, recreation, nightlife and entertainment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Omni Hotels & Resorts, Orbitz, Expedia, Priceline, Booking.com, Hotels.com, Cancelon, Hotwire, Cheap Tickets, HotelsforEveryone, Agoda, HotelQuickly, getaroom.com and HotelsClick so you can book your Omni Scottsdale Resort & Spa at Montelucia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Montelucia Hotel Paradise Valley
Montelucia Resort And Spa
Intercontinental Paradise Valley
Intercontinental Montelucia Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing