it was a very tough decision, what with all of the many choices of places to stay in sunny Scottsdale, but we chose the Montelucia "campus" resort. I don't think I'd fight really hard to return there, but there are some great and some not so great things to say about my experience. The "ambience" of the place felt quite "clubby" to me, with 2-level buildings around grassy areas, flowers and trees, that felt more like a campus, not a spa resort. The fountain walkway is very nice, and the welcome view you get as you walk toward the Kasbah Pool, with the Mountains as a backdrop, truly is breathtaking. As the sun sets and hits the mountain, you experience a peaceful easy calm feeling. Wonderful.
We had a suite (bedroom and sitting room combo) that was very close to the action, which we were grateful for. A great balcony with two really comfortable lounge chairs. One of the chairs at the table had a broken leg. The room was comfortable/great, and we were impressed at the efficiency of housekeeping and turndown service. The rug is REALLY due for a refit, replete with spots and stains. I did not walk around the room barefoot. The room could have used a full length mirror, perhaps hanging in one of the closet doors (tons of closet and drawer space). We also slept very well, in a very comfortable bed. The A/C worked perfectly; A blessing when it's 106 degrees. Good large bathroom and shower big enough to hold a square dance. Wish the tub had been a whirlpool. Strange decoration choices in bathroom.
As for the general facilities, both the Kasbah Pool and the Oasis Pool were fine...for swimming and sitting reading a book. Reasonably good pool food and drink service. LOVED the ice water they bring every day. GREAT! Also friendly pool boys/girls and reasonable wait service. I say reasonable because sometimes we had to ask for things and sometimes we didn't.
The maintenance folks should put something on the iron gate leading into the pool areas so that they don't slam shut. Very noisy and annoying. Humans could help by not letting the gates slam, like the mopes who can't go into a hotel room without slamming their doors.
Also, the crows flying and foraging around the pool area were a real nuisance. There must be something that can be done to keep these dirty annoying birds "at bay."
What disappointed me the most about this place (apart from the insanely high prices of "extras") was that it wasn't as clean and tidy as I would have expected. I thought the furniture and the cabanas around the pools were tacky and tired and in need of an upgrade. I also don't think they keep the place clean (DISNEY HAS THIS NAILED). Papers and cups laid around and about after people had vacated their encampments, some of the beds around the pool were "ripped" and in need of repair (or trashing) and generally the furniture looked cheap. The navy blue cabanas looked drab and sunburned. Not appealing if they're trying to sell that space.
Also, going back to the room and seeing room service dishes stacked outside the rooms (as in hotel hallways) just makes me feel nauseous. They really should just have interns roaming the halls occasionally to make sure these eyesores are removed.
One sparkling delight I experienced was the spa. Did two treatments which I really enjoyed. The spa is truly beautiful inside. One of the nicest I've ever been in, and I've been in quite a few. I got a good deal on what I had....lovely terrace with a private swimming pool, and an awesome steam/sauna room; great lockers. A lot of thought went into the spa, inside. Don't like the outside much; it looks like a museum. Oh, yes, the weather was perfect. And that was really what we went for....
Charging for internet access should cease and desist. It is a sad way, these days, to nickel and dime guests who are dropping a pretty penny on everything else, including $7 bottled water and $4 bagels. Food is also important, so I'll put my experience in the Prado under an Open Table review.
- Official Description (provided by the hotel):
- Inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region, the Omni Scottsdale Resort & Spa at Montelucia brings the essence of Europe to the heart of Scottsdale. With arching entryways, splashing fountains, floral walkways, and a collection of antiquities hidden throughout the property, Omni Scottsdale Resort & Spa at Montelucia is an enchanting resort destination that boasts 293 luxuriously appointed guestrooms, the Moroccan-inspired Joya Spa, six tempting dining options including the critically-acclaimed Prado restaurant, a myriad of radiant pools and breathtaking views. Nestled at the base of Camelback Mountain, the resort’s convenient central location offers easy access to the area’s best golf, recreation, nightlife and entertainment. ... more less
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- Also Known As:
- Montelucia Hotel Paradise Valley
- Montelucia Resort And Spa
- Intercontinental Paradise Valley
- Intercontinental Montelucia Hotel