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“Relaxing Girls Getaway”

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Omni Scottsdale Resort & Spa at Montelucia
Ranked #3 of 5 Hotels in Paradise Valley
Certificate of Excellence
Danville, California
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Relaxing Girls Getaway”
Reviewed February 5, 2013

I spent two nights here as a special treat without my kids and husband! I stayed with two friends, and we had the best time.
We used La Joya Spa and the facilities all day and ate at the La Joya Terrace which had healthy food options, but they were oh so tasty!
I had a room in Building 16, which was the very last building at the foot of the mountain, it was meant to be mountain view, but given it was at ground level, I really couldn't see the mountain too well. But it was private, spacious and clean.
The staff were generally good, but some of the wait staff in Prado were overly attentive to the point of being annoying as there were constantly interrupting our conversation, it almost felt like my kids interrupting me!
The overall experience at the La Joya spa was great, although $202 including a mandatory 20% gratuity for a 50 minute spa treatment, seemed a little over the top. Given the therapist didn't do anything different than the therapist I regularly go to and pay way less than that for 60minutes. They are the most expensive of all the hotels I considered in the way of treatments, but in saying that, I spent all of my 2 days using the spa facilities and it was great!

Room Tip: Mountain View rooms are way at the back of the resort and are a good 5 minute walk back to the conci...
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  • Stayed February 2013, traveled with friends
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Helpful?
Thank aliandluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, February 26, 2013
Thank you for your review! No better treat than a Girlfriend Getaway with Joya Spa being a part of it! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,417 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (518)
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English first
Los Angeles, California, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2013

It was Superbowl and PGA weekend in Scottsdale so the energy at the Montelucia Resort & Spa was upbeat, yet there was a consistent vibe of a calming, tranquil environment. The facial I had at the beautiful and spacious Joya Spa was beyond compare; my boyfriend took time out to experience the tapas cooking class in Prada restaurant and had a one-on-one lesson with the Chef. Dinner that evening at Prada was very flavorful and artfully displayed. Knowing the chef utilizes local produce and organic foods as much as possible made it an even better culinary experience. The stafff - from the valets to the desk staff to the restaurant personnel - seemed to anticipate our every need, always with an attention to detail and gracious service. Our suite overlooking the "adult" pool was tastefully furnished, with wonderful bath products, making it seem like a personal oasis. Everything about my business and personal visit to Montelucia will be rememebered for years to come. Thank you for making our extended weekend a memorable one.

  • Stayed February 2013, traveled on business
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Helpful?
1 Thank Bonnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, February 26, 2013
Thank you Bonnie for your review! We hope you are able to come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, Florida, United States
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2013

Very nice hotel, staff is incredibly nice. The big issue is there own internal website for reservations does not work. I was there for the Phoenix open and they could not find my reservation of which I have e-mail confirmation. They eventually found me a room, then checked me out a day before I was leaving thus not cleaning my room or any service. Overall very disappointed in the reservations and front desk staff.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, February 26, 2013
Thank you for your review and my apologies for your challenges with the reservation. I hope we were able to resolve it and you will be back to see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 6 Contributor
152 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed February 4, 2013 via mobile

We spent three nights at the Montelucia and enjoyed it immensely. The staff were obviously well-trained and motivated, friendly and helpful. Our room, which was bordering an attractive and well-maintained pool, was spacious and spotless, lacking nothing. The bed was comfortable and the air conditioning quiet. We had a minor glitch that we discovered our first morning when it became clear that the hot water supply was not functioning. A call to the front desk resulted in an immediate dispatch of a repairman and the resolution to the problem.

This is a well-planned resort, with an excellent restaurant whose weekend full buffet breakfast rivals anything that we have experienced anywhere and is probably second only to the Ritz in London. We look forward to returning someday.

Stayed February 2013, traveled as a couple
Helpful?
3 Thank Ottawans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, February 26, 2013
Thank you so much for the review. I am pleased we were able to fix your issue and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 3, 2013

My friend and I needed to get away to the SUN. The weather did not fully cooperate but the hotel was fabulous. The reseravtions guy Greg was great at finding us a room (it showed they were full online), he checked up on us to make sure our room was OK. All of the staff was great from the guys out front handing us water after our run, to the wait staff at the restaurant. It was a bit of a splurge but well worth it!

  • Stayed January 2013, traveled with friends
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Helpful?
Thank LEO9700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alisonm708, Director of Marketing at Omni Scottsdale Resort & Spa at Montelucia, responded to this review, February 26, 2013
Thank you for the review. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed January 30, 2013

I took my husband here for a night away (staycation) to celebrate his birthday. Our experience was top notch starting with the reservation and continued right through check out. Every single staff member we encountered made us feel like it was their personal goal to make sure our stay was comfortable and enjoyable in every way. We'd love to stay there again!

  • Stayed January 2013
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Helpful?
Thank Cab88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 29, 2013

I cannot say enough wonderful things about our stay at Montelucia! From the moment we stepped out of our car, we were greeted warmly and treated spectacularly. The staff went above and beyond with their attention to detail and outstanding service. Everything about our stay was perfect--the room, the food, the relaxation, and most definitely the staff. My husband and I will definitely return as soon as possible!

Room Tip: We loved staying at the back of the resort near Camelback Mountain. Very quiet!
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lcp1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Scottsdale Resort & Spa at Montelucia

Property: Omni Scottsdale Resort & Spa at Montelucia
Address: 4949 E Lincoln Dr, Paradise Valley, AZ 85253-4139 (Formerly InterContinental Montelucia Resort & Spa)
Phone Number:
Location: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Paradise Valley
#3 Top resorts Hotel in Paradise Valley
#3 Family Hotel in Paradise Valley
#3 Luxury Hotel in Paradise Valley
#3 Spa Hotel in Paradise Valley
#4 Romantic Hotel in Paradise Valley
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Omni Scottsdale Resort & Spa at Montelucia 5*
Number of rooms: 293
Official Description (provided by the hotel):
Inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region, the Omni Scottsdale Resort & Spa at Montelucia brings the essence of Europe to the heart of Scottsdale. With arching entryways, splashing fountains, floral walkways, and a collection of antiquities hidden throughout the property, Omni Scottsdale Resort & Spa at Montelucia is an enchanting resort destination that boasts 293 luxuriously appointed guestrooms, the Moroccan-inspired Joya Spa, six tempting dining options including the critically-acclaimed Prado restaurant, a myriad of radiant pools and breathtaking views. Nestled at the base of Camelback Mountain, the resort’s convenient central location offers easy access to the area’s best golf, recreation, nightlife and entertainment. ... more   less 
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Also Known As:
Montelucia Hotel Paradise Valley
Montelucia Resort And Spa
Intercontinental Paradise Valley
Intercontinental Montelucia Hotel

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