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“Great Family Hotel”

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Fairfield Inn & Suites Tucson North/Oro Valley
Ranked #2 of 2 Hotels in Oro Valley
Certificate of Excellence
Flagstaff, AZ
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Family Hotel”
5 of 5 bubbles Reviewed April 14, 2013

I stayed here recently with a group of 17 high school students and about 12 adults. We were in town competing for the Arizona state Odyssey of the Mind competition. We have stayed at this hotel for years, and find it to be very welcoming! The hotel is clean and comfortable, with amazing views of the Santa Catalina mountains from the patio and pool area. The breakfast area is also very clean and spacious, with varied and healthy offerings available. The hotel's common spaces are very comfortable and spacious, both indoor and out. The lobby offers hot coffee/water (with tea makings) all day. The spacious patio adjacent to the pool (the one with the amazing views!) offers a large grill and tiled counter space for outdoor parties. The hotel staff are all friendly and eager to help.

Room Tip: All rooms appear to be well-insulated -- even right next to the elevator.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MomFlag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieovaz, Manager at Fairfield Inn & Suites Tucson North/Oro Valley, responded to this review, April 16, 2013
Thank you so much for the positive feedback. We really enjoy hosting your group each year and we are very happy that you did so well in the competition! Keep up the great work! We look forward to seeing you all again next year. Thanks again. William Nintzel, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
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    52
    24
    7
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
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  • Any
English first
Oxnard, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 10, 2013

We were in Oro Valley to see our grandchildren play baseball and softball. In addition we came to visit our granddaughter at the University of Arizona.
Our stay at the Fairfield Inn and Suites was wonderful. Our room was exceptionally clean with microwave and fridge. I always worry about the shower when we travel but this shower was great. Good pressure and lots of hot water.
The breakfast was excellent, the breakfast room bright and airy. I cannot say enough about the lovely lady who took care of us. As a matter of fact the entire staff is great!. We come to Tucson often and this will be our new home away from home. Thank you.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celtic47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieovaz, Manager at Fairfield Inn & Suites Tucson North/Oro Valley, responded to this review, April 16, 2013
Thank you so much for the positive feedback. We strive to make every stay for every guest problem free and enjoyable. We hope to see you again soon. Sincerely, William Nintzel, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
362 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

We have stayed in a lot of Fairfields. (7 this trip) and this is the best we have ever stayed in. The breakfast room is tops!! and so was breakfast...lots of choices and well made. The staff is great. We had "an upgraded room" although the manager said that all the rooms were like ours.Just ask for a room not overlooking the pool because of the noise.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank BonVoyage555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieovaz, Manager at Fairfield Inn & Suites Tucson North/Oro Valley, responded to this review, April 4, 2013
Thank you so much for your comments concerning our Inn. We appreciate the postive feedback. We're glad you enjoyed our hospitality and hope that you enjoy the rest of your trip "out west". Always nice to have visitors from the great state of Maine! Thanks again! William Nintzel, GM
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Deerfield, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

I stayed here with my wife and two boys for three nights. The hotel was clean, the breakfast was great, and the employees were helpful. Not a lot of bells and whistles, but the pool and jacuzzi are good enough. An excellent value for those looking for a nice stay at a reasonable price.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smithouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieovaz, Manager at Fairfield Inn & Suites Tucson North/Oro Valley, responded to this review, April 2, 2013
Thank you very much for commenting about your recent stay with us. We are always glad to hear about good experiences from our guests. We are happy that you enjoyed your stay with us and look forward to serving you again in the future. Sincerely, William Nintzel, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 15, 2013 via mobile

New place, decent rates, our room had a funky smell that gradually dissipated after the A/C ran for a while. Rooms are fairly spacious. Front desk has coffee and hot chocolate, but they totally need cookies or something.

Stayed March 2013, traveled with family
Helpful?
Thank Anthembuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaysville, Utah, United States
1 review
5 of 5 bubbles Reviewed February 28, 2013

Email written to the Manager, Bill Nintzel.

"This is several days over due, I meant to send you an email quite awhile ago! I owe you a giant thank you.



Thank you Bill. You went way out of your way to help me out, accommodate my athletes, pay us special attention, and treat us with patience and kindness. I haven't seen customer service like this in a long long time. Despite a very busy weekend, you were very flexible with our check out time and with the few people that decided to stay another night.



Many hotels won't allow me to hang a banner and they all want to charge me a lot of money to use their conference room. It seems like, despite my bringing a large group of quality people into their hotel, I still have to beg for customer service. That is not the case with you, your staff, and your hotel.



Several times my athletes commented on how nice your hotel was, how impressed they were, and how kind everyone was.



I will always recommend your hotel. I will publicly post your hotel and promote it. Thank you. You helped make an incredible week, comfortable. "

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieovaz, Manager at Fairfield Inn & Suites Tucson North/Oro Valley, responded to this review, March 7, 2013
Thank you so much for the positve feedback. We, as a team, strive to reach 100% guest satisfaction. We value our guests and appreciate you pointing out that our efforts have succeeded. Please come back a see us soon! Management and Staff, Fairfield Inn and Suites Oro Valley, AZ
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Phoenix, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

We stayed here in mid-Feb for our daughter's wedding. The hotel is located near the weeding venue. With family and friends we had over 45 people in 20+ rooms from 1 night to 4 or 5. Clean rooms and common areas. Great breakfast with lots of choices and always stocked with fresh food.

We had reserved the wedding couple a room for their wedding night. We had offered to pick up a room at the Hilton resort next door but wanted to stay with their families. Totally unsolicited, the manager, Bill up graded them to the suite at the regular rate "because its not booked and its their night". I didn't know this until we webt to get a key the day of the wedding so we could decorate the room. This wasn't your typical mid-range hotel with an extra TV and sitting area. It was a full 3 room suite with full kitchen and a Roman tub.

They even opened up the breakfast room for our guests for rehearsal dinner. The kids wanted something informal and we used the great, huge stainless grill to cook burgers and dogs.

Every employee was great and accomodated all of us as we had (for hotels) weird schedules and only made rooms available for short windows. Without exception, every one of our guests commented positively on the hotel.

Frankly I found the negative reviews generally filled with minor problems like expecting the hotel could anticipate an electrical problem. I wasn't aware this was previously an HI Express. I stay almost exclusively at those hotels in my roughly 100 nights/year in biz travel. Its apparent that Bill and his staff have turned things around since Marriot took over the property. Thanks, Bill & staff for providing a great experience

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mhharr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Tucson North/Oro Valley

Property: Fairfield Inn & Suites Tucson North/Oro Valley
Address: 10150 N Oracle Rd, Oro Valley, AZ 85704-7646 (Formerly Holiday Inn Express Tucson North-Oro Valley)
Phone Number:
Location: United States > Arizona > Oro Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Oro Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Tucson North/Oro Valley 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Holiday Inn Express Hotel and Suites in Oro Valley is a 100% non-smoking, all suites hotel nestled at the base of beautiful Pusch Ridge in the Catalina Mountains. When traveling on business to one of our high tech neighbors including Honeywell, Securaplane, Ventana Medical Systems, Copper Mine Industry, Northwest Medical Center, or retirement communities, Saddlebrooke, Sun City Vistoso, or Splendido to our north, the Holiday Inn Express Hotel and Suites is the choice in Northwest Tucson! Close to the Oro Valley Marketplace with its Cinemark Theater and Walmart Supercenter opening soon.Stay Smart and experience the incredible serenity of the area away from the hustle and bustle of the big city and enjoy a relaxing game of golf on one of the World Class Golf Courses just minutes away. Check out Biosphere 2, Old Tucson Studios or the Sonora Desert Museum nearby. There are also some excellent restaurants, nightlife and shopping close to the hotel. Work out in our Exercise Room or take a dip in our Outdoor Heated Pool. If relaxing is more your style, enjoy the mountain view as you soak up that Arizona sunshine in our Soothing Spa or laze on the pool deck. Check your email on your computer or ours with our free high-speed Internet access and 24-hour business center.Wake up each morning to the smell of our premium roast coffee and Express Start Breakfast buffet. ... more   less 
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Also Known As:
Fairfield Inn And Suites Tucson North/Oro Valley
Fairfield Inn & Suites Tucson North/Oro Valley Hotel Oro Valley
Holiday Inn Oro Valley
Oro Valley Holiday Inn
Holiday Inn Express Oro Valley

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