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“Turning on the TV is pretty tricky” 4 of 5 bubbles
Review of Candlewood Suites Nogales

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Candlewood Suites Nogales
Ranked #4 of 9 Hotels in Nogales
Las Vegas, Nevada
Level Contributor
585 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
“Turning on the TV is pretty tricky”
4 of 5 bubbles Reviewed November 13, 2013

Everything was good and clean, no complain. I got upgraded to a 1-Bedroom suite because I am a Platinum member. I had problem turning on the TV. I had to call for help. The lady from the front desk came to help me.
This is the trick:
1) Don't turn on the DVD by mistake. There are 2 remotes. If you use the wrong remote and turned on the DVD, the TV Will not work.
2) Set the input to HDMI. I set it to Cable and it will not work.

Room Tip: Follow my instruction to turn on TV, if you have problem.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    27
    20
    3
    5
    0
See reviews for
10
19
1
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

Can echo the other great reviews here. I had reserved a king room over the phone at the main Candlewood number. When we arrived at 4 pm, there was not a king room available. The desk clerk was apologetic and accommodated my other request, that we be on the ground floor, near an exit (we travel with our dog). The room was wonderful. Although we only stayed one night, having had extended stays in other hotels, I can say that this place is well equipped for someone needing to live here. And, having paper towels to mop up water that the dog spills, and dish soap to wash out travel mugs is always handy! We could hear people walking above us, but this did not disturb us. For dog owners: the pet rate is relatively high if you are only staying one night. However, there are lots of gravel ares to walk, including an adjacent empty lot. The design of the room also is ideal for a dog, with linoleum at the entrance/kitchen area of the room, perfect for placing food and water bowls. Room 123 had great internet connectivity.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian Lake B.C.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

What a lovely room. Our suite had a full sized fridge/freezer and a small kitchen will the basic equipment. King size bed, nice linens. The room was large and very comfortable. Reclining chair, good work desk. Granite counter tops in kitchen and bathroom. Everything was very clean. The staff are excellent check in/out was fast. You could hear a pin drop at night it was so quiet. Our suite was on the top floor and cost about $60.00. There is a Safeway a few minutes drive. We will be adding this to the list of places to stay on our yearly trip south.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GwenOT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Carlos Sonora
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

I have passed by this hotel many times and thought it looked very nice. I was convinced the best place to stay in Nogales was HI. However looking thru prices on Tripadvisor and the reviews I decided to try Candlewood suites. WOW what a surprise. It was much less than the other hotel and the suite was amazing. A very large suite with flat screen tvs in each area. It also had a fully equipped kitchen with stove, pots, dishes, microwave and refrig. They did not serve breakfast but we stopped at the nearby Safeway and bought what we needed for dinner and breakfast. We were able to cook it in the room. They did not have an icemaker for guest access but provided ice at the checkin area. I would definitely stay again and recommend it to my friends.

Room Tip: Turn on the icemaker in the refrigerator when you arrive and you will have plenty of ice in the morn...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

On our way to a last minute diving trip to San Carlos Mexico. We made the reservation easily on our iphone as we drove down from Phoenix, we got a fantastic rate. We arrived in the evening. Check in took 2 minutes. The room was very spacious and very clean. The facilities are kept in great shape. The TV had Directv which was a nice touch. It is only minutes away from the border. If you are staying in Nogales you will want to stay at the Candlewood.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dlarruso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Cruz de Huanacaxtle, Mexico
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

Big surprise....clean...could walk on carpet on bare feet!!!Lots of towels, which were actually bright white....nice linens...clean bedspreads....well equipped kitchen with full sized fridge...close to everything....great staff....free washers and dryers.... no problem with wifi...can't say enough....definitely be staying here again...

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ptnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed September 13, 2013 via mobile

As a business traveler, I depend on connectivity to keep productive. Hotels that advertise high speed Internet should actually provide high speed Internet. This Candlewood Suites is an otherwise very good hotel -- large, clean rooms, friendly staff, comfortable enough bed, kitchens, good shower water pressure. But the "high speed" wifi they offered never exceeded 0.4 MB/sec. That's far too slow to support Skype video teleconferencing. Too slow to even watch YouTube without multiple, lengthy delays. It's ridiculous! I will not stay here again.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SoCal_Roadtripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Nogales, responded to this review, September 29, 2013
Dear SoCal_Roadtripper,

Thank you very much for sharing your experience with us. It is nice to know that our rooms suited your expectations. However, I truly regret that your stay was negatively affected by the Internet connection. We will consider your comments for upgrades needed in what we can offer.

Again, we appreciate your candid review and our apologies for the shortcomings.

Sincerely,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Nogales

Property: Candlewood Suites Nogales
Address: 875 North Frank Reed Rd, Nogales, AZ 85621
Phone Number:
Location: United States > Arizona > Nogales
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Nogales
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Nogales 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to Candlewood Suites hotel Nogales, Arizona. The hotel is conveniently located one hour south of the Tucson International Airport and just minutes away from the Mexico Border. Our close proximity to Mexico is great for both business and leisure travelers as it allows our guests access to American companies such as Motorola, Fortune Brands, Kimberly Clark, Xerox, etc., as well as a wide variety of shopping, dining and tour options in Nogales and Sonora, Mexico. The City of Nogales and its neighboring towns such as Tubac, Green Valley, Patagonia, Sonoita, and Elgin are rich in history, culture and wildlife. With its majestic mountains and untouched desert landscapes it's no wonder the area is home to one of the largest varieties of birds and as such, is Internationally renowned among bird watching communities. Our hotel features suites with full kitchens that include microwaves, dishwashers, stove top burner, and full size refrigerator. Sit back and relax on a recliner or sofa-sleeper while watching a movie on the in-room DVD player. Enjoy your favorite movie from our movie library or music CD library- free to our guests. Also, catch some sun at our beautiful pool with whirlpool. Each suite offers free high speed Internet with a spacious work area. For additional business needs visit our business center. Our Candlewood Cupboard offers meals, snacks, and sundry items at value pricing, which can be charged to the suite. ... more   less 
Reservation Options:
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Also Known As:
Candlewood Suites Nogales Hotel Nogales

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