I booked my room on Southwest airline's website. When we arrived at the hotel they did not have our reservation. They did not even have a computer, so how could they get the reservation that we did over the interet? Their log was a paper log. They had one room left and gave us the upgraded room at the lower room price. The only reason we got this was because we had the printed receipt with the confirmation number assigned to our reservation. The desk person was friendly and helpful in quickly resolving the situation.
The outside of the hotel looked nice. Our upgraded room was very dated. Lots of cobwebs and a broken light fixture and fireplace screen. Had many spiders and beetles. Could hear the highway from our room. The soap was very small and the shampoo was in a packet like ketchup that was very hard to open. The room was in need of some fresh paint.
Would not recommend this for those who are use to staying in nicer accomondations.
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- Also Known As:
- Motel In The Pines Hotel Munds Park
- Hotel In The Pines