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“Welcome to Roachland!” 2 of 5 bubbles
Review of Hotel Elisa

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Hotel Elisa
Ranked #29 of 31 Hotels in Apia
The Hague, The Netherlands
Level Contributor
152 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Welcome to Roachland!”
2 of 5 bubbles Reviewed December 24, 2011

Maybe there are two Hotel Elisa: the real hotel and what they call the "budget area".
I arrived on a late night flight and wasn't sure there would be someone at the reception at 1am. Surprise, surprise, I was checked in and had no trouble finding a budget room.
I was quite impressed on the first day, and wanted to stay here, as the location was excellent (much better than Tatiana at Fugalei, where I went the next day), but they seemed to be quite popular. Full for the other 2 days of my stay in Apia.
I then came to Apia one last day, before leaving Samoa, and managed to find a budget room for me here again.
Internet was OK, it's with the local wifi provider. Expensive, but the only other option is one of the 3G providers, that charge an exorbitance. If you want to use your laptop, you have to take it, or else go to the much chaper cyber cafes in town.
The bathroom and bedroom which at first seemed ok, turned out to be totally infested with cockroaches. I had some real fun hunting all sizes of them.
The budget room doesn't include breakfast, as opposed to Tatiana Motel. And the noise is the same, ie. dogs barking at 5 am. Take your earplugs.

  • Stayed December 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank alexthecarioca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 28, 2011

I stayed here with some friends and family in the budget side recommended by a friend, It provided a kitchen and shared bathrooms. The rooms were spacious, In the kitchen there was a microwave, stove, fridge and a few cutlery and cups but no bowls.. One time my nephew had to eat his breakfast in a cup because they did not provide bowls?? We left our drinks in the fridge with our names on it and everytime we'd come back to drink it our drinks had already been opened and drunk, After complaining to management they sort of made a joke out of it and advised not to leave our drinks or food in the fridge anymore! (what was the point in having a fridge in there) The toilet was unsteady and it felt like it was going to break, The shower curtains were disguisting, there were huge roaches in the rooms and in the hallways. Our beddings were changed just ONCE during our stay, the girls at reception were not very approachable and kept bugging us for a deposit in the middle of our stay there which was odd considering we were booked to stay the whole week and usually pay for the whole stay once we check out.. Not pleasant at all, maybe management could relook at how they run things.. The only highlight was the swimming pool, Bar and resturant too dare did not even walk into it, a very memorable stay - sad to say not a very good one.

  • Stayed July 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Fungz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

We stayed 3 nights at the beginning of our Samoan holiday, and found it to be a good base for checking out Apia and Upolu at a great price. The budget rooms are large enough, with a shared kitchen, lounge, and bathroom. The "kitchen" has a microwave, fridge, basic cutlery plates and cups, but no bowls or containers to make food in. You walk thru the flash hotel into a dark, rough hallway past staff quarters, then into the budget accommodation area. The shared bathrooms weren't very clean, particularly the shower floor. Reception desk staff could barely raise a smile, but the doormen and other staff were very helpful, smiley and friendly. The pool was a welcome respite from the heat of the day, and seemed to be clean/well maintained. Some of these points may sound less than ideal, BUT... at $60WST ($35NZD) per night total for 2 adults and an infant, we think it provides an excellent option for the cheaper traveller.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SamadhiStuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed August 4, 2011

I have stayed in the hotel for the second time and may stay there each time I go.
The stay is very comfortable with big rooms and good internet speed.

However, the restaurant is very expensive and dull. What makes the next hotel Amanaki more popular is the open air restaurant and the swimming pool. The Elisa management should think about it.

Also, the restaurant has a good number of channels but the room TVs have almost nil.
Hope to see some improvement next time.

  • Stayed January 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travellersg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 27, 2011

Stayed 3 nights in the old wooden wing of this hotel for only $70ST ($42nzd) for 2 people in a spacious room with a ceiling fan, with shared bathroom and kitchen facilities.

Great value for money, one of the cheapest places we stayed in Apia. While it was basic, the room very clean, and guests could use the clean newish unheated pool.

Wireless is available throughout the hotel (at an extra cost, $40ST for 5 hours), or could use their computer suite next to reception.

Close to the Flea markets, I would not hesitate in staying here again.

Room Tip: There are new Hotel rooms at the front of the building, but are expensive. For best value, ask for...
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jungle-Kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westland, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 2, 2011

My daughter, my niece & I stayed in this hotel for 2 nights. They charged me for three people, and they failed to provide bedding for the 3rd person. When we checked out, a very rude clerk accused us of having 4 people in our room, which it wasn't true. I confronted her for not providing a bed for the 3rd person, and asked her what I was paying extra for. She claimed it's for the use of a shower & extra towels.. $50 for 1 towel.. This clerk had a nasty attitude, never smiled or helpful. We asked for towels for the pool, and she acted like we asked for her liver. It's bad enough she's ugly on the outsied, she should try to be pretty on the inside. We moved to Aggies and Aggies' service was incredible. The price at Aggies is cheaper as well.

Room Tip: The room lacks light, food took too long to serve.
See more room tips
  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank zoetre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Apia hotels

Phoenix
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed May 24, 2011

Had no complaints with my stay. Room was clean and not cramped. Easy walk to town. Hotel had few other features but I didn't need any (there's a small pool). Staff perfectly polite. If you want an intown location without the price of Aggie Grey's (clearly much nicer) but want more than a backpacker place, this should be one of the places to consider.

  • Stayed April 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hhoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Elisa

Property: Hotel Elisa
Address: Beach Road, Apia, Upolu, Samoa
Location: Samoa > Upolu > Apia
Amenities:
Bar / Lounge Kitchenette Restaurant Airport Transportation
Hotel Style:
Ranked #29 of 31 Hotels in Apia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Elisa 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Elisa Hotel Apia
Hotel Elisa Samoa/Apia

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