My husband and I have friends in Samoa who recommended this hotel due its location and slightly cheaper rates. However, with the cheap rates came cheap service!! On the first day, the staff showed us to our room etc - the service was just 'okay', nothing five star. Unfortunately, on the third day of our stay, we had trouble locating a few items of jewellery which were left in the bathroom while we went out sightseeing.
When we brought this up with the manager, I was appalled at the way he handled the situation. He basically accused my husband and I of lying and did not deal with the situation professionally. Well needless to say we left the hotel and camped elsewhere but to everyone thinking of making a booking - you've been warned. If you don't mind being treated like rubbish from someone who is meant to be caring and proffessional then go ahead. p.s our items were not returned!
- Official Description (provided by the hotel):
- Come in, enjoy the best views in Apia and you'll want to stay forever. We offer a range of accommodation to suit different tastes and includes a tropical breakfast with coffe for all our guests: Located at Sogi Point, 10 steps from the seawall, Hotel Millenia Samoa has the best views Apia has to offer. Our hotel offers one of the most relaxing, atmospheric views in Apia. It has views which catch the sunrise over the famous Apia Bay with a back-ground of open ocean and green mountains. ... more less
- Reservation Options:
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- Also Known As:
- Millenia Hotel Apia
- Hotel Millenia Samoa/Apia