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“Great Place!”

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Samoan Outrigger Hotel
Ranked #4 of 29 Hotels in Apia
Certificate of Excellence
Reviewed May 7, 2013

We ended up staying three weeks here at the Outrigger and have absolutely nothing but good things to say. The staff here is amazing and their friendliness really contributed to a family-like atmosphere. The staff was also very much invested in making sure we had a comfortable stay and were always eager to arrange transportation or other things we needed. The room was very comfortable and thoroughly cleaned every morning, plus the daily flower and towel arrangements were a nice touch. The outside dining area and pool area were a great place to chill in the afternoon with a cold Vailima in had! I would definitely recommend the Outrigger to anyone looking to stay in Apia.

  • Stayed: May 2013, traveled with friends
    • Cleanliness
    • Service
5  Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 - 233 of 404 reviews

Reviewed May 7, 2013

I stayed here during my medical elective in Apia and hands down it is the best place to stay for students (or for anybody looking for a great place with a family-like atmosphere). The staff is incredibly friendly and delightful and is happy to help you with anything you should need. The owner treated us like family. He even took us on a beach barbecue trip to the beautiful shore on the south side of the island just for fun one day. Additionally, they gave us a nice medical student discount on our room rate. The rooms are perfectly clean and very nicely decorated, with comfortable beds and nice views. The deck where you eat breakfast overlooking the garden fales and pool is so beautiful and relaxing (MUCH nicer looking than Tatiana’s, you are in Samoa after all and should enjoy a nice view, not be holed up inside). The deck is a great place to relax and read in the afternoon after taking a dip. I really can’t stress how much I enjoyed our time at Outrigger. It is a great place to stay for anybody, it won’t disappoint!

  • Stayed: May 2013, traveled on business
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3  Thank Andrea13271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

We (family of 2 adults and 2 kids) had a very comfortable overnight stay in Apia after arriving the late evening from the airport. Beautiful, atmospheric old building; nice, high ceilinged room; decent breakfast; friendly, helpful staff.

  • Stayed: April 2013, traveled with family
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2  Thank louisejpK_benhavn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

Our time at the outrigger was a good one, gave it a 3star what I liked about the place was the kitchen got fresh fish (crays) from the market and used their kitchen was well stocked and spacious. Went upstairs for a look around lovely wooden floors and played a couple of games of pool, they need to get new cues,and talked to the receptionist nice to spend some downtime.
Outrigger is just out of the cbd and kept out that inner city noise.

  • Stayed: April 2013, traveled as a couple
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3  Thank Donn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

Dear Claus and the wonderful staff at the Outrigger Hotel

My friend and I had such a magical time staying at your hotel, thank you so much. Claus, your staff are superb! It was lovely to get to know them and they us. Their bubbly and positive attitudes were appreciated and warmly welcomed each morning. And those banana pancakes where sensational!
I appreciated the many times that you stopped to chat and help offer ideas for trips and adventures, your suggestions were spot on. As was our accommodation and the facilities. It was a great experience sleeping in a fale during our trip. Sleeping in an air-conditioned room just wouldn't have given us the same memories. It was wonderful coming ‘home’ in the hot afternoons to a cool dip in the well maintained and cleaned pool. This was a highlight for sure.

Please pass on my regards to your staff and I wish you all well.
I look forward to visiting you again

Paula Sadrove

  • Stayed: April 2013, traveled with friends
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4  Thank paulaontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

The hotel looks nice and well kept, nice garden and a small but efficient pool.
Having said that it has some very bad disadvantages:
- the rooms at the ground floor are very humid
- service is not efficient and lazy
-the safe does not open ( asked 3 times then I gave up)
-it has so many mosquitoes during all the day
- The worst thing is that you cannot relax: form 6 am the cleaning ladies start chatting and go on all over the day..continuously, like 3 mothers in law preparing a wedding. During the day it is even worst because the wash and iron outside where there is the common kitchen and they continue to laugh and chat.Do you want the silence near the pool? forget it
- Talking about noise the hotel is located on one of the few roads in Apia with a lot of traffic.

Room Tip: first floor should be less humid but noisy as well
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  • Stayed: April 2013, traveled on business
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Thank Eur0peangl0betr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamoanOutriggerHotel, Owner at Samoan Outrigger Hotel, responded to this reviewResponded April 24, 2013

Dear Eur0peang10betr0tter,

Thank you for your feedback. I am very sorry that you didn’t fully enjoy your stay at the Samoan Outrigger Hotel. We do work very hard on maintaining the building as well as the garden and I wish to thank you for your nice comments concerning our facilities.

Your comments regarding our staff have been noted and I have passed on your feedback to our supervisors. Every guest that checks out from our hotel is encouraged to fill out a “Feed back card”. The friendliness and service from our staff members is always getting top points. So I am very sorry that you didn’t have the same experience and wish to apologise for that.


Kind regards


Claus Hermansen
Managing Director
The Samoan Outrigger Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

The Samoan Outrgger would definately be one of the best places i have stayed at. You're treated as a 'person with a name' instead of 'just another customer'. You would struggle to find Friendlier Staff.
I stayed there for 3 and a half weeks in an Ensuite room which was clean and all that i needed, these rooms also had A/C which was needed while i was there.
You are treated to breakfast every morning, there is a swimming pool for the hot days, located near 2 fantastic restaurant (Scalini's and Giodano) and a pool table to wind down the day with.
This is definately recommended for the multi week visitors or even the short term stays.

Room Tip: Ensuite come with A/C which is very nice on the hot humid days.
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  • Stayed: February 2013, traveled on business
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3  Thank Gary-M-Sin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Samoan Outrigger Hotel

Address: Cross Island Road | Motootua, Apia, Upolu, Samoa
Phone Number:
Location: Samoa > Upolu > Apia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#2 Best Value Hotel in Apia
Price Range: $55 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Samoan Outrigger Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Samoan Outrigger Hotel is located in Motootua only 15 min. walk from downtown Apia and only 5 minutes walk from the national hospital. The Samoan Outrigger Hotel offers budget accommodation "with a touch of style" Clean and affordable rooms with ensuite and without ensuite. We also have traditional Samoan garden fales overlooking the swimming pool. The Samoan Outrigger Hotel is surrounded by a lush tropical garden. All rooms with ensuite and AC renovated in February 2012. Come and enjoy a cold Vailima on our new pool deck.WI-FI available. ... more   less 
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Also Known As:
Outrigger Hotel Apia
Outrigger Apia
Apia Outrigger
Samoan Outrigger Hotel Samoa/Apia

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