We booked Lynn;s based on the good reviews and that it was quiet although there was one review that said they had a mix up in the rooms (it happens).
Arrived at airport and was surprised to see our name on their shuttle board (we had not requested it) advised them that we would make our own way there with family later in the afternoon.
Arrived to be told we had not booked and they only had one room left - room 9 - I asked to be shown the room, I advised that we had email confirmation that we had booked the mastersuite as it was our 25th wedding anniversary and I had also phoned and confirmed with a male. They then blamed the son who they said was in NZ that he had double booked. (We found out later that they had done this to another couple and they got turned away as no more rooms available)
Room was okay air con worked thank goodness!, however shower was blocked and water and gunk came back up into the shower box - yuk! we ended up staying for 3 nights - the ladies in the kitchen are fabulous and the breakfasts were awesome faafetai lava.
When we told them that we were not going to stay longer all of a sudden the master suite was available.
Room 9 is not the one to stay in it is right beside the reception and the phone rings at very odd times no one answers it as they stay in the house behind.Also on the other side a room has been converted to a games room and people come and go at all hours door opening and closing. For a light sleeper it is not pleasant.
When you run a business you need to know how to handle mistakes when they happen - off erring a discounted price for example instead of blaming someone else.
- Official Description (provided by the hotel):
- For the busy corporate, holiday-maker, and long term student. Lynn’s Getaway is the perfect retreat. Located 2 minutes from the National Hospital. Rooms for the long term student or enjoy luxury amenities such as spa, LCD TV, and WiFi. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity and Orbitz so you can book your Lynn's Getaway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lynn's Getaway Hotel Samoa/Apia