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“Great people, lovely location!” 4 of 5 bubbles
Review of Tanoa Tusitala Hotel

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Tanoa Tusitala Hotel
Ranked #3 of 31 Hotels in Apia
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great people, lovely location!”
4 of 5 bubbles Reviewed September 15, 2013

Tanoa Tusitala is located right in Apia so it is central to everything. The staff are wonderful, warm and welcoming and the hotel itself is lovely. Our room was really well appointed and the central pool area was well visited at 30 degrees every day! Fabulous place, we would highly recommend to anyone looking for a great place to stay.

Room Tip: We had a double deluxe room facing the back of the hotel out to the gardens and banana plantation...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kaye J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 17, 2013
Hello and many thanks for sharing your positive feedback on your recent stay with us. So pleased that you had a fabulous holiday, and enjoyed The Tanoa. We look forward to welcoming you back next time you are in Samoa.
Happy Travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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635 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 15, 2013

The grounds were lovely, the rooms were clean, the shower was hot and powerful, the staff were friendly and took the time to chat, the food was better than average for the island.
Great value. We took our parents with us and they loved it.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kate_holme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 17, 2013
Talofa and Thank you for your positive comments on your recent stay with us. We are pleased that you enjoyed your time at Tanoa and we look forward to welcoming you back on your next trip to Samoa.
Thanks & Happy Travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Koto-ku, Tokyo, Japan
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

This hotel is located in the center of Apia city, so we can walk around the governmental office and favorite shop. i recommend this hotel for newcomers in Apia!!

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Neko2013-Neko2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 13, 2013
Talofa, Appreciate you taking the time to give us your feedback on the Tanoa Tusitala. We are pleased that you enjoyed your time here with us. We look forward to welcoming you back on your next trip to Samoa.
Happy Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargill, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

Tanoa Tusitala Hotel was this icing on the cake of what was a beautiful and relaxing stay in Apia Samoa. The hotels website photos do not lie. The rooms, pool, restaurant and grounds are very accurately presented and we were very happy with all the facilities in our room down to the little things ie the can of fly spray for those Mosquitos. The air conditioning unit was great and the filter in the inside unit was spotless and lint free allowing full force cooling. The complimentary bottled water on arrival in the small room fridge was appreciated along with note about the tap water if you have sensitive stomachs. What was also appreciated was the refreshing of small milk containers for teas and coffee. I know in NZ after you initial use of the supplied milk you purchase more yourself. The housekeeping staff were friendly helpful and kept our room to a high standard and were unobtrusive in doing so.
The standard of food from breakfasts and lunches to dinners was very high and value for money as was the selections of beers, wines and cocktails. Waiting staff were great and more like hosts. They were a wealth of knowledge not only of the hotel but of Apia and Upolo in general. Check in was smooth as was check out. But give yourself time to review your bill and don't leave it to the last minute, particularly if you've charged all food drinks etc to your room. The staff were most obliging and helpful in resolving any hiccups. The location of the hotel is great. Close to the bus park , flea market and downtown Apia but quiet and peaceful. We found Apia suited our style of holiday, we are not long stay beach resort people but with the pool at the hotel we were happy to indulge in lying around then when needing vibrancy heading out on photography walks round Apia.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NativeInvercargill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 13, 2013
Talofa. Thank you for taking the time to give us your positive feedback on your recent stay with us at Tanoa. I am pleased that you enjoyed your stay with us, and appreciated some of the smaller touches, such as the water and insect spray. We look forward to welcoming you back to Tanoa on your next visit to Samoa. Thank you & Happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 8, 2013 via mobile

Stayed 5 nights on industry rates yet front staff got confused with pricing!! No welcome or service with a smile. House keeping staff & Bar staff friendly apart from an argument by two of the bar staff members wasn't very professional! Rooms are clean yet the beds need some major upgrade! Overall it's a good hotel with clean rooms and great location.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lydia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 12, 2013
Talofa, many thanks for your feedback on your recent stay with us. I will be investigating the issue you experienced with the bar staff, and I am sorry you had to witness that. I do hope that you will stay with us again on your next visit to Samoa.
Happy Travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

From arrival to departure we were treated to awesome service, quality rooms and quality food. The staff carried themselves with pride, were friendly and professional. The facilities were clean and well cared for. Food was well priced with good sized portions and choice

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 12, 2013
Talofa, Thanks so much for your encouraging feedback on your recent stay with us. It is great to hear that you enjoyed the Hotel, the staff, and what we have on offer. We look forward to welcoming you back on your next visit to Samoa.
Happy Travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

Tanoa Tusitala was fantastic. The rooms were spotless, the staff attentive and the cocktails amazing! We stayed 5 nights and I didnt want to leave! I loved the Tanoa and would recommend this Hotel to all those who are travelling to Samoa.

Room Tip: The rooms overlooking the pool would be the best
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TraceyC910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoa T, General Manager at Tanoa Tusitala Hotel, responded to this review, September 12, 2013
Talofa and Thanks for taking the time to give us your feedback. Pleased that you enjoyed your stay with us, you will be pleased to know that we did just win The Samoan Cocktail making competition as well. So improving our cocktails even more.
We hope to see you when you are next in Samoa.
Happy Travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tanoa Tusitala Hotel

Property: Tanoa Tusitala Hotel
Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Location: Samoa > Upolu > Apia
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Apia
#5 Family Hotel in Apia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
Official Description (provided by the hotel):
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia

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