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“Never disappointed with SLR” 5 of 5 bubbles
Review of Savaii Lagoon Resort

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Savaii Lagoon Resort
Ranked #1 of 15 Hotels in Savai'i
Certificate of Excellence
Melbourne, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Never disappointed with SLR”
5 of 5 bubbles Reviewed April 25, 2014

Thankyou Wayne and Sarah. Our second time a the resort and enjoyed every minute of it. We love Samoa and the beautiful people, but a stay at the resort is a must do. Keep up the great work and hope to see you again next year. Stayed in the studio and loved the privacy aspect. I think I said this in my last review, if you want a 5 star Hotel, this is not the place for you. If you want the best beach, a couple of metres from your front door, genuine island bungalows, great service and made to feel like your the only guest in the resort, then have a good look at SLR. Thanks again.

Room Tip: If there is only two of you, have a look at the studio, great value. I've added a photo from the...
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  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iluvit292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, July 2, 2014
Thank you for taking the time to write a second review. We are happy that we came up to your expectations a second time. Best wishes from Savaii Lagoon resort team. - especially from Sarah and Wayne, managers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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See reviews for
139
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • German first
  • Any
English first
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

We thought this property was very like a kiwi bach. Rooms were clean but very basic. .There were no real paths to rooms and steps were quite dangerous.Lovely setting but not at all what we expected of a resort. Had booked for five nights but moved after one night to another resort close by which had lovely fales at the same price.

  • Stayed April 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank PJD51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, April 17, 2014
Dear PJDTrish,
We do our best to ensure that our guests have an enjoyable holiday, and so were disappointed to read your review considering that Sarah and Wayne did all they could to make your stay comfortable. Every request you made was met immediately, but it seemed that you set out not to be satisfied from the beginning. Before you booked at Savaii Lagoon your travel agent gave you the option of several resorts with details of all the facilities available, and you chose Savaii Lagoon.

At our resort, you were overheard saying that all the previous reviewers were “either crazy or friends of the resort” All those reviewers would definitely disagree with you. You failed to mention in your review that you had booked two bungalows and that despite our cancellation policy and the fact that we had not failed to perform in any way, we agreed to give your travel agent a refund of some of your stay because we do not wish to have any unhappy guests. You criticised the fact that we had no stein lager beer even though we had several choices of local and international beer from which to choose. You complained that you had to close the windows when it rained, you complained that the beds could not be queen size when in fact they are. You complained that there was no power socket in the bathroom and that you had to dry your hair elsewhere. You should have realised that due to the bathroom being partly open to the outside that it is a safety issue. Your list of complaints was endless. You spoke to Sarah and Wayne, especially Sarah, in a rude and offensive manner, behaviour which is totally unacceptable and not becoming especially from a senior person as you are. You complained in your review that we did not have concrete paths. That is not our style of resort. Why should we have concrete paths on a beautiful beach? Guests enjoy our ambience because of the relaxed and friendly atmosphere we provide with many returning year after year. We pride ourselves on our website which is accurate and shows the resort as it is. You said that the resort next door was the same price as Savaii Lagoon. That was because you were offered a very last minute “at the gate” rate which is not at all comparable with their normal daily rate. You said to our managers that at your age you expected quality accommodation. You are entitled to feel that way but do remember that If you wish five star accommodation, which is most difficult to find in Samoa, then you need to pay for it as obviously that is the style of holiday you are looking for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 9, 2014

We have just returned from spending 9 days at Savaii Lagoon Resort, we all had such a great time, we were welcomed by the resort managers Wayne and Sarah whom we feel made our stay very relaxing and enjoyable. everyday there was something new, from snorking, kayaking, Crab Racing, Petanque, exploring the local villages, the daily changing menu, (food was amazing), the drinks, the service, bright and clean rooms, the prices were great, and the staff were all very friendly and great to talk too, make for some interesting and funny conversations. Wayne and Sarah also helped organise a few outings for us which included an Island Tour with Sam, which was a fantastic way to get our and explore the beautiful island of Savaii and get involved with some of their culture. We even had a Tattooist arrange to come to the resort and do some fantastic Samoan Tattoos for us. We also went out to a few other resorts and having seen them, Savaii Lagoon was our favourite by far, purely based around the Services, relaxed Atmosphere and the setting which was stunning. Having now been home for 2 days I am defiantly ready to head back, and I plan on doing so in the nearish future.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LBrett1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, April 16, 2014
Dear LBrett1984,
Thank you from the team at Savaii Lagoon. You definitely used every moment of your holiday for enjoyment which is most satisfying to us knowing that we provide what our guests need. We look forward to your return. Best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

We only have one holiday a year and this was the perfect way to start our 10 day stay in Samoa. Sunny, warm and the water was fantastic. Accommodation was very clean and tidy and LOVED the outdoor shower rooms. Enjoy my hot shower one day with rain come down as well! The food was well presented and very enjoyable as was the cocktails and the company of the restaurant staff and managers Wayne and Sarah. Nothing was a hassle and five nights was thoroughly enjoyed by all. Perfect!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Northlanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, April 16, 2014
Dear Northlanders.
We are very happy that we came up to your expectations for your one annual holiday. Thank you for your review. All the best from Savaii Lagoon Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 8, 2014

We had such a great time at Savaii Lagoon Resort. We chose Samoa for our honeymoon and were lucky enough to stay for 7 nights here in the honeymoon bungalow. The Bungalow was very comfortable and decorated beautifully, we were so excited to have an outdoor bathroom and one night my husband saw a shooting star whilst having a shower! The surrounding gardens are very well kept and if you look close there is so many little hermit crabs cruising around. The lagoon and outlook is absolutely gorgeous! We loved sitting on the deck of the restaurant looking out over the lagoon enjoying great food, friendly service and yummy cocktails! The restaurant had great variety and were willing to change the menu to suit different tastes. We usually didn't get to dinner until 8pm as it was so nice swimming, the lagoon is beautiful and clean and full of heaps of different fish. Even at low tide we would swim along the edge of the reef, it is like a fish nursery, lots of juveniles, especially triggers. We spotted some turtles and also some snowflake eels.
We went on a fishing charter with Wayne which was fantastic and a fia fia night next door at Le Legato with all the other guests at Savaii Lagoon Resort which was a really good night.
We hired a car and saw just about everything on Savaii, we are so glad we chose to visit Savaii as well as Upolu, the islands really are so different. The staff at this resort were so friendly and management was amazing, Wayne & Sarah did everything possible to make sure we had a great stay. This resort had a great feel about it, everything has been thought of and the location is amazing.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cdotiozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, July 2, 2014
Dear cdotiozo,
Thank you for taking the time to write this excellent review. We wish you the very best for your future life together. From the staff at Savaii Lagoon resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed April 7, 2014

We stayed here for 8 days in the "Honeymoon Fale". When we were looking for accommodation in Savaii we were attracted to this resort by the excellent reviews on TripAdvisor. We weren't disappointed; such an awesome place to chill out for a week.We arrived to be greeted by our friendly hosts Wayne and Sarah who did a great job of looking after us. Our days were filled with snorkelling, swimming ,kayaking, reading, sleeping, playing cards and dining at the resort. Exactly what we imagined. The menu changed daily and the food was excellent.
We did a fishing charter with Wayne and caught Wahoo, Trevally and a Rainbow Runner.This was a fun day out on the water and we were lucky to see dolphins and turtles! A delicious cut lunch was included and we dined on our catch later that night. We highly recommend the Savaii Lagoon Resort and we hope to go back here someday.

Room Tip: The Honeymoon fale is in the best location as it is very roomy and private.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GinWinner13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 5, 2014

Hi all - ok we didn't stay here but wish we had, however we did a FISHING Charter with Wayne and although we didn't catch anything except the police patrol boat yep sirens screaming and lights flashing was very funny. We were out for 5 hours and we tried hard A BIG ups to Wayne Sarah and the lads for a great day on the water though - GREAT boat to go out in AWESOME Lunch and coffee etc provided on the boat and the cold Coconut milk bloody nice. The next Day we went back for LUNCH - RECOMMEND this PLACE for dinner or lunch to one and all they went out of their way to please - Thanks Wayne and Sarah you have my vote - cheers G

Room Tip: Sorry we didn't Stay there but what a location - very nice spot tucked away on the side of the l...
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  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gazza20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arretron, Owner at Savaii Lagoon Resort, responded to this review, April 16, 2014
Thank you Gazza20142014,
Thanks for your review. The sea waters are cooling slightly now which makes it more suitable for catching fish it seems due to the fish not going into deeper waters. Even though you were not successful on this trip, perhaps you will stay at Savaii Lagoon sometime and try your luck again. Wayne has just returned from a day's successful charter, so disappointed for you in that respect.
Best wishes from Savaii Lagoon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Savaii Lagoon Resort

Property: Savaii Lagoon Resort
Address: Main Coast Rd, Fagamalo, Savai'i, Samoa
Location: Samoa > Savai'i
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
#1 Top resorts Hotel in Savai'i
#1 On the Beach Hotel in Savai'i
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Savaii Lagoon Resort 3*
Number of rooms: 10
Official Description (provided by the hotel):
A boutique resort situated on a beautiful sandy beach surrounded by a lagoon with sparkling clear warm waters, safe for snorkeling and swimming. Bungalows are self contained with some cooking facilities, catering for families, singles or couples. All have outdoor showers enclosed within the bungalow to enable you to have a shower under the stars. Restaurant is on the beach also for those pina coladas or cold beers while you watch the magical sunsets for which this area is renowned.resort has a glass bottom boat and fishing charters with fishing gear provided operating from the beach. ... more   less 
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Also Known As:
Savaii Lagoon Hotel Savai`i
Savaii Lagoon Savai i
Savaii Lagoon Resort Samoa

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