We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“please stay at posada del arte (or perhaps abuelo's) -- just not here”
Review of Posada J

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Posada J
Ranked #13 of 66 Specialty Lodging in Banos
Certificate of Excellence
Rockville, Maryland
Level 5 Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“please stay at posada del arte (or perhaps abuelo's) -- just not here”
Reviewed December 28, 2010

or stay here if you don't care about maximizing your time in banos.

pros of PDA: clean, relatively large rooms, not in center of town, relatively inexpensive (but not best value for banos -- see headline), internet (but PDA let me use theirs once i moved there, spotty connection at both places). didn't force me to pay for the remainder of reservation when i left early -- i moved next door since posada del arte had actually earned my $$ by going *well* above/beyond call of duty with just about *everything*

CONS OF PEM: THE OWNER. usually i don't take seriously negative service/personal reviews -- but the BEST THING ABOUT POSADA EL MARQUES WAS ITS LOCATION NEXT TO POSADA DEL ARTE. unless otherwise specified, PDA provided the described services ***when i wasn't even staying there***

PEM OWNER:
a. DISORGANIZED -- upon my arrival, el marques owner asked (abruptly) if i should have arrived the day prior (um, no, we changed this in writing, the respondent had written "no problem, greetings"). we had also established that my room would have a balcony -- but that was not honored.

b. RUDE -- when i asked her if she had a balcony room, she said it wouldn't be available until a couple of days into my stay (then didn't move me when it supposedly became available). right in front of me, she then started to call me crazy for changing plans.... um, unless you want to be treated this way, don't stay here if you're not 100% sure of your dates -- or just don't stay here.

seems that most ecuadorians in tourism/service industry will try to improve (at least to maintain their business), but PEM didn't seem to give a da*n. eg she didn't say hi (and/or turn around) when i came back in the afternoon/evening.

c. NO FUSS, NO FRILLS
PEM: although the rooms are painted in cheerful colors, the furniture, lobby, and cafeteria are austere places you wouldn't want to hang out. (not unlike the owner)
PDA: warm/inviting, fun/colorful, exposed stone/fireplace, yes you will want to hang.

c. DIDN'T HELP + DIDN'T CARE
1) horseback riding
PEM: told me to go somewhere down the road, never followed up.
PDA: on multiple occasions -- made phone calls for me, physically went searching for their recommended guide (who came up to me one day on street). ultimately i just went with a random vendor (ie not PDA's recommendation), but that turned out to be a bait/switch + they didn't know what they were doing -- so for accountability, i would recommend going with someone recommended by wherever you stay (even if an invisible commission is subsequently exchanged).

2) other activities.
PEM: no help. upon arrival, i asked for phone number of rainforesturs (with whom i had been discussing a tour), she told me where they were on the map. i subsequently
reconfirmed tour via email.
PDA: at least tried to set me up w someone they knew when rainforesturs flaked, said rainforesturs was overcharging. specific/helpful recommendations for hiking/biking (including what to expect at various points along trail), how to spend rainy days.

3) upgrades + other courtesies
i had gotten free cabin upgrade in galapagos ($1400 retail) and would like to think i had also received upgrade in quito because both were underbooked.
EM owner put me in a larger room, then downgraded to smaller room when the latter became vacant even though most of her rooms were empty.
PDA : let me run a restaurant tab (without even putting down a credit card) and to use their personal laptop (once i finally moved over there). [caveat: not sure they would do this for everyone - it was nice, even if just to encourage repeat business]

3) breakfasts
PEM: simple/adequate (as described in previous reviews)
PDA: could order the night before to reduce waiting time in AM. generally enormous + not spectacular, but skipping meals made more daylight available. (i was going to say only stay at PDA in headline, but abuelo's (formerly owned by PDA) has more bicultural feel (with new owner), much better food, outdoor fire-bar, etc.

3) getting change for $20
PEM: said no, she'd gone to bank that day, didn't even bother to check.
PDA: at least checked, found + gave me 2 $10s.

although PDA is run by former chicagoans, i don't think these problems were just language barriers (initially i had wanted to avoid PDA gringolandia; have had helpful/fun conversations with spanish-only speakers).

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kcl932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juan carlos g, Director General at Posada J, responded to this review, May 2, 2015
Thank you for your comments about the hotel. We apologize for any inconveniences during your stay. We would like you to know that Posada J is under new management since 2013 and we are constantly working to improve the facilities and the services we offer. If you ever come back to Baños, please feel free to stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Traveler rating
    42
    29
    9
    2
    3
See reviews for
12
37
19
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Aruba
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2010

We staid in room 12. On top of the posada. Nice few in the cascade and Banos.
The room is spacious and clean. What a peaceful atmospheric.
The breakfast. Its not a breakfast. of a five star restaurant, but that is not what you expect.
But every morning a huge cup with fresh fruit, some yogurt in it with a little bit of honey and every morning a fresh blended juice of different kind of fruit included with fresh baked bread is really something and more than enough. The center is about a 5 minute walk. The only thing what could be better is a little more personal attention. Bur our knowledge of Spanish is almost zero so that might be a reason.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john53aruba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 21, 2010

We originally planned to stay at the Posada del Arte, but when that was fully booked the owner reccommended the Marques (next door). We booked the last room they had and proceeeded to climb up four stories to the roof. The stairs led to a private rooftop terrace with incredible views of the Banos valley and the waterfall. Our room was large, clean, brightly painted with incredible views out both sets of windows. The staff at the Marquez is very friendly and the breakfast is great - especially the fresh juice. I highly reccomend this hotel - try to get room # 12 - it´s amazing!

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TwoLittleFeet13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire U.K.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2010

I checked in on Sunday 14 Mar with my daughter. They gave us a room rate 17 USD per day, I asked the cost of three days and they told me USD 51.
When we went to check out and handed over USD 51, they retorted that that was the rate PER PERSON. The room rate was posted nowhere in the hotel.
The owner became abusive and the police was called.
Although "Lonely Planet" guide quoted USD 8.50 per person per night, the staff would not budge and started to shout and call us disrespectful foreigners. I was pushed aside when the owner went to grab my luggage.
The police, who seemed unusually used to the situation, advised us to pay up and file a complaint with the tourist office, which we did. The T.O. said that by law, room rates had to be posted in the hotel, which was not the case. T.O. promised to investigate and get back to us by email, but we have heard nothing.
What a brilliant scam.
The only way we could have avoided this, was to get a written quote before booking in, but if you don't trust them, why even stay there?

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank herculepoirot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paquita5, Propietario at Posada J, responded to this review, June 1, 2013
Regards, now the hostel is under new administration from 2013.
But the value of 8.50 $ that indicates a former guide of lonely planet of before the year 2000 cannot be taken as a reference by any tourist or traveler, the hotel includes in the price: a good breakfast, taxes,prívate bathrooms, wi fi.. And the current rate goes of 35 $ to 45 $ depending on the room, for 2 persons. Also our mattresses are orthopedic, the dubet are anti allergic.
I hope that this information is useful for all the futures travelling that they come to our hotel, graces
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 9, 2010

We arrived to find there had been a mistake with the booking so the staff upgraded us to a more expensive room (without the additional cost) for the duration of our stay. Room 12 is on the roof and you can see the waterfall from the massive bed. It is magic at night as you can see all of town from the roof. Rooms have cable tv (limited english channels but you can usually find something), ensuite bathrooms (with reasonable pressure and hotwater) wifi access and the best bed of our trip through south america.

Breakfast was included and you get the option of Fruit (fruit salad with yougurt and granola) or eggs. With that you get a fresh fruit smoothy/juice, coffee/tea, and great home made jam with hot bread.

The hotel has a massage spa on site where you can book a treatment or two. A computer is profided in the dinning area free of charge. Also it is only a couple of mins walk away from the famous hot baths and less than 5mins walk from the centre of town.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FantastiCally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Worth
Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 7, 2010

This is a great place to spend a few days in Banos. A room with bath for 2 runs about $35 and many of the rooms have a full view of the waterfall near the pools. The hotel is on a dead end street next door to Posada De Arte and is only about four blocks from downtown. They serve an excellent breakfast included in the price. They have a computer and high speed internet available as well as water in the lobby you can use to fill your smaller bottles. Several of the staff speak English and are most helpful. Room 12 is wonderful and is on the top floor with unobstructed views of the waterfall and mountains. Unbelievable place! They also have a full spa with full body massages (1Hr- $25 and 30min-$15.) You will be sorry if you miss this one.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarlinPrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed December 2, 2009

The Posada El Marques is located on a dead-end street very close to the Waterfall and the hot baths. It is about a 10 minute walk from the center of town. I stayed with a friend, and we each had our own rooms, and each of our experiences was different. I ws given room # 6 on the third floor, which was large, very clean, and had a lovely small balcony which looked out on the waterfall. Even with the windows closed at night, I could hear the rush of water, which was very pleasant. The bathroom was somewhat small, but the shower provided lots of hot water at good pressure. The bed was very comfortable, with a firm mattress, fluffy down duvet, and some of the best hotel pillows I've had anywhere ( i.e :they were not flat as pancakes). There is cable tv in the rooms with a good assortment of local and international channels. My room was spotlessly clean.
My friend was at first given room # 4 on the second floor which faced a neighboring house and was directly over the posada's kitchen. At night the neighbors argued loudly, and in the morning, he was awakened by pots banging in the kitchen. The owner eventually moved him to Room # 3, which, though still near the kitchen, at least looked out on the garden. His shower rarely ran more than luke-warm.
The public spaces of the Posada could use some spiffing up. There is not much of a lobby, and the family that runs the place likes to pile their personal belongings onto the sofas and chairs. Likewise, the furniture on the balcony seating areas seems to be some old furniture that had no better use.
Breakfast was filling, and cooked to order. You are given 2 rolls with butter or jam, juice, coffee, and a choice or either 2 eggs, or muesli with fruit. There is a computer in the breakfast area that guests may use.
Overall, I was very pleased with my room, and for the price, can't really complain. However, with some attention paid to the common areas, the El Marques could truly live up to it's potential. Just be sure to request a room at the front.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grnwayrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Banos hotels
0.1 mi away
Hostal Chimenea
Hostal Chimenea
#8 of 28 in Banos
368 reviews
0.0 mi away
La Posada del Arte
La Posada del Arte
#6 of 28 in Banos
373 reviews
0.1 mi away
Sangay Spa Hotel
Sangay Spa Hotel
#9 of 28 in Banos
208 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
La Casa Verde- Eco Guest House
0.3 mi away
La Floresta Hotel
La Floresta Hotel
#5 of 28 in Banos
308 reviews
0.2 mi away
La Petite Auberge
La Petite Auberge
#13 of 28 in Banos
93 reviews
Show Prices
Show Prices
Show Prices

Been to Posada J? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Posada J

Property: Posada J
Address: Juan Montalvo y Velasco Ibarra, Banos 12567, Ecuador (Formerly Posada El Marques)
Location: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #13 of 66 Specialty Lodging in Banos
Price Range (Based on Average Rates): $
Number of rooms: 21
Official Description (provided by the hotel):
Hotel located in a very calm area of the city, far from the noise of the discotheques and the cars, with a beautiful sight of the waterfall and the mountains. Wide rooms, friendly service of our personnel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Posada J reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing