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“Wonderful Place”
Review of Hacienda Manteles

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Hacienda Manteles
Ranked #1 of 51 Banos B&B and Inns
Certificate of Excellence
Reviewed June 6, 2014

This was our last stop before returning to Quito in our Ecuador tour. The owner welcomed us and took great pride in this establishment. We stayed in the newer part. Our room was beautiful and comfortable with views of the volcano. The grounds were nice and serene. The dinner and breakfast were thoughtfully prepared. I would have loved to stay more than just the one night.

  • Stayed: May 2014, traveled as a couple
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Thank Missy1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded June 9, 2014

Dear Guest,

Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities. And also happy to know you enjoyed the food served in our restaurant.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (291)
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116 - 122 of 291 reviews

Reviewed May 31, 2014

We stayed here last week while making a cross country Tour of ecuador.Everything was perfect.From the welcome we received ,to the Food ,we just loved every Moment and every Bite of the awesome looking and tasting Food.The room was beautiful , clean and luxurious.We felt totally spoiled.We did not want to leave.The Owner welcomed us personally.We will visit again soon.The drive in the Mountains is well worth it and awesome also.

  • Stayed: May 2014, traveled as a couple
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1  Thank DON H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded June 2, 2014

Dear Guest,

Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities. And also happy to know you enjoyed the food served in our restaurant.

Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

I stayed in the main house of the Hacienda Manteles. Our room was so lovely. And the grounds were also super fun to walk around. We saw a donkey, two calves, a cow and some neat funky chickens. There was an amazing view of the nearby active volcano. We were treated to some fresh cheese, which was incredible. All the food was incredible, and much of it grown nearby. I have never met a friendlier hotelier, who really made the visit spectacular. His joy and love for his country were infectious, and I felt truly cared for.

  • Stayed: April 2014, traveled with friends
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1  Thank Allison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded June 2, 2014

Dear Guest,

Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our Hacienda and the declicious food we offer. As you mention on your comment, most of the food we serve is organic ( directly harvest from our organic garden) and fresh made.
Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

The hotel is nice with beautiful views of the volcano. Our room was in the main building, we wanted to stay in the new part but the host was not at all accommodative, which made for an unpleasant trip. The room was a fair size with crinkling floor, a small bathroom with shower & tub, hairdryer & small mirror. If you want a hot shower the take on as soon as you get there as the hot water runs out also in the morning take it early otherwise you will have to take a cold shower. The beds were comfortable which was nice. The food & staff were ok but not readily available. Didn’t stay too long, to enjoy the surroundings as we were part of a tour group.

Room Tip: Get a room in the newer section
  • Stayed: November 2013, traveled as a couple
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3  Thank SimbaMasaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded May 22, 2014

Dear Guest,

Thank you very much for your comment. All comments and suggestions are very important to us since they help us improve the hacienda in every sense.

We apologize on behalf of the entire staff. Our main goal is to make all our visitors feel comfortable and make your trip enjoyable.

Hacienda Manteles is an Old Family Hacienda that opened its doors to guests from all around the world. We have maintained our original Hacienda house structure and refurnished several parts of the old Hacienda to accommodate more guests. It is for this reason that all the rooms are different from each other. We would like to offer all our customers the rooms with the best view but it is difficult to do for everyone.

We will make a much detailed work in the case of accommodating a group.

We hope your stay in Ecuador has been a very pleasant experience.

Thank you once again for your comment.

Report response as inappropriate
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Reviewed May 13, 2014

Great views of the Tungurahua volcano that erupted while we were staying at Hacienda Manteles.
The food at dinner and breakfast were quite good.
The location was isolated from Banos but had great views.
The owner was excited to see the eruption of the volcano as were the other guests from the Gat One Tour of Ecuador.
The cabins are rustic, but have large rooms.
The only problem is that as we were going to bed, we noticed that there were a couple of small beetle type bugs on the bed. We also found them in the towels in the bath room.
We sprayed them with bug repellant. We also notice that there were spiders on the floor at the head of the bed. Some were dead and some were dead.
However, we saw that there was a lot of dust and other bugs under the bed. While the room appeared clean, it seems that someone had not cleaned properly under the bed. This was an accumulation of dust that had been there at least a month
I still gave this hotel a higher rating because this small problem can be cleans up quite easily.
The volcano that erupted was most impressive and is once in a lifetime event for me.

  • Stayed: April 2014, traveled as a couple
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1  Thank Johnnyg127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded May 22, 2014

Dear Guest,

Thank you very much for your comment. All comments and suggestions are very important to us since they help us improve the hacienda in every sense.

Due to our location and the rainy season we experienced a minor inconvenient with beetles in the room. We apologize for this inconvenice.
We will do a much thorough cleaning job to prevent this situation and and make our guests stay more enjoyable.

So glad you enjoyed our food and beautiful views of active Tungurahua Volcano.

It is always our pleasure to serve you in the best way.

Kind Regards.

Report response as inappropriate
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Reviewed May 6, 2014 via mobile

My husband and I had the pleasure of visiting Fernando and his awesome team.

The views of the hotel were only surpassed by the friendliness of the staff at this hacienda. The food was delicious. (The Swiss chard soup and crepes with jelly oh my!!!!)

We were there only a night and wish it were longer. We were in room 2 in the main house with a wood burning fireplace.

We were there only a night and We were in room 2 in the main house with a wood burning fireplace.

We stayed up late into the night over bottles of wine swapping stories with the other guests.


Thank you for understanding the meaning of hospitality.

  • Stayed: May 2014
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1  Thank khansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded May 19, 2014

Dear Guest,

Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our Restaurant service and amenities.
Our staff is always delighted to provide the best service and to always make you feel at home.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Fernando hats off to you for our amazing stay at the glorious establishment you run. Your kindness and generosity are very much appreciated. You were the absolute host with the most. Your tour of the wonderful gardens you manage was remarkable. Not to mention the delicious tree tomato juice right off the working farm. We were delighted to be a part of your hospitable charm as well as the beautiful property. The wonderful dogs who greeted us on arrival and who hiked us up the side of the mountain at the crack of dawn to meet the charming donkey Rasta, who fell in love with us and we with her. The meals were superlative, the view was exquisite and ride both up and down to reach the hacienda was thrilling to say the least. I unfortunately did not stay long enough, (1 night) just too short. I would come back in a heartbeat to enjoy more time at this gorgeous hotel. Thank you so much for your the wonderful memories. We will be back!

Mary Mammano and Andy Anderson

  • Stayed: March 2014, traveled as a couple
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1  Thank 93mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this reviewResponded May 19, 2014

Dear Guest,

Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hacienda Manteles

Address: Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
Phone Number:
Location: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 51 B&Bs / Inns in Banos
Price Range: $89 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Manteles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Hacienda Manteles, a hotel near Banos, awaits your visit, offering you a homely and welcoming atmosphere in one of the most beautiful haciendas in Ecuador. Manteles, built in 1965 was transformed into a hotel in 1992. Little by little, the property has been remodelled and refurbished to include all the home comforts and services that our guests deserve. Located 18km from the town of Banos and offering stunning views of the active Tungurahua Volcano, the hacienda has become a 'must see' during any trip to Ecuador.The natural environment and ecotourism come together in Hacienda Manteles. Along with the wonderful gardens surrounding the main house, the hacienda encompasses a 200 hectare area of protected primary and secondary cloud forest, through which one can reach the entrance to the mystical Llanganates National Park. This forest, among other wonders, is home to an abundance of wild orchids and animals. For those who love mountain biking, horseback riding, hiking and trekking Hacienda Manteles offers the perfect setting, with a whole network of natural trails to really enjoy these activities. The surrounding peaks of the Andes provide the perfect back drop for an unforgettable visit. ... more   less 
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Also Known As:
Hacienda Manteles Hotel Banos

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