I stayed for a night at this hotel in a private ensuite room. Not the best experience. Rough guide mentions it to be good value for money ($25/night), but there are plenty of cheaper, better and friendlier options in Banos.
The room was not too bad, quite clean and quiet. However, no towels. One was provided when I asked for it, but reluctantly. My friend who booked a massage, was overcharged for it.
The hotel feels nice at first, set around a nice garden, right on the edge of the city, close to a waterfall, but overall has more a feel of a motel than anything else.
Breakfast isn't included. Its not too bad but you can get far better ones for $4 in Cuenca.
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