A husband and wife run the Napolitano. They were both simply amazing. My boyfriend and I stayed in Banos for a few days and the whole time this couple treated us like family. From recommendations on what to do (and safety precautions on some of the activities), to arranging for rental bikes to be dropped off for us, to fresh breakfast daily - literally freshly blended juice every morning and fresh fruit with yogurt and scrambled eggs - it was all of the small things that really made this stay one of the best (and I've stayed in 4 and 5 star properties in more developed countries).
The hotel itself was only a few minutes walk to the main square, and perfectly safe. It was a quick 5 minute bike ride to the avenue of waterfalls. It also was completely secure. While we always felt safe walking around in Banos, even late at night, it put us even more at ease knowing that you need a key to get onto the hotel grounds (which they give you at check in). The views from the hotel are pretty much all mountains and waterfalls...absolutely stunning! And their courtyard, which was landscaped and completed by the husband is beautiful! It was a gem and we couldn't have been happier to stay there! Simple accommodations, but spacious and clean. The husband was also building a spa. I'm sure it's going to be great once completed!
More than anything, we are forever grateful to the couple that run the hotel. They could not have been any sweeter. They also know pretty much all of the tours offered in the area.The wife even hugged us goodbye on our way out. Like I said, we were treated like family. We didn't want to take the bus back to Quito and were told we could take a cab. Although the day of our departure, the husband said he would be happy to drive us back to Quito for the same price that a taxi would have cost. WOW! What personalized service! If we ever make it back to Banos, you can be certain we wouldn't give 2nd thought to staying here before anywhere else.
- Official Description (provided by the hotel):
- Situated in a safe and quiet neighbourhood just few minutes from the center.Is managed by the family Repetto, which differentiates us from others is that we provide care to our customers by creating specialized travel experiences together to you, A hotel and apartments with exellent spacious rooms and confortable beds. The hotel is surrounded by a lot of green and gives view and the surrounding mountains of Banios. In 3 minutes you walk to the church on the mainsquare. ... more less
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