The hotel grounds and pool are beautiful and suite lovely but hotel was understaffed. Front desk wasn't very helpful. When we arrived no one was there to welcome us of help us with the bags. I asked for a plug adaptador and front desk said they would provide one later that day. When I asked for it again later, it was the waiter from the restaurant who provided me with one (it seemed like front desk wasn't really able to find me one).
Food at the restaurant was good but pricey for Baños. During breakfast and dinner we were the only people at the restaurant. In fact, I suspect we were the only guests at the hotel for the entire stay as we didn't really see anyone else around except for one family at the pool the day we arrived.
But all in all, Samari is a great escape and a choice I did not regret.
- Official Description (provided by the hotel):
- Welcome to Samari Spa Resort - Where Luxury & Serenity Meet! An oasis of luxury & tranquility amidst the vibrant energy of Banos, Ecuador. A true marvel and jewel among Ecuador's luxury hotels. In Quechua Samari means "relax and feel at home". Samari Spa Resort is the result of 10 years of hard work with a vision and purpose: taking into consideration thousands of details to offer to every single guest an exceptional destination, with a unique style and outstanding experiences of relaxation, well-being and amazement. Our mission statement is to embody a new point of reference for Ecuador's luxury hotels & Tourism, offering high-quality products & services with an outstanding level of care. We are the first 5 stars luxury hotel in central Ecuador, and together with our 40 partners we share and live by these 5 values: • Professionalism • Responsibility • Honesty • Transparency • Creativity We are stronger together and we all strive to reach a common purpose: To be the best luxury hotet, Spa & Resort in the Ecuador. And we succeeded as we reached our milestone: we have been awarded the "Travelers' Choice™ 2017" by TripAdvisor! Welcome to Samari Spa Resort, the new and best way to enjoy the pleasures of life in Banos de Agua Santa, in beautiful Ecuador! ... more less
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- Also Known As:
- Samari Hotel Banos