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“great experience”
Review of Alto Andino Hotel

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Alto Andino Hotel
Ranked #8 of 51 Hotels in Ushuaia
Certificate of Excellence
Reviewed March 15, 2014

An overall great experience, have nothing but positive reviews on the staff and the hotel. Although, I did find their website a bit misleading as there was a promo for 5% off for last minute reservations, and when i contacted the reservation personnel I was told the hotel was sold out during my dates, meanwhile I was able to reserve the same nights via the website at a regular price after speaking with the reservation personnel.

The breakfast is a bit on the weaker end, but this is the norm of breakfast throughout all of Argentina. They had breakfast opened until 11 am and checkout at 11am which were a very nice surprise, at least compared to the 10 am checkout we have seen in other cities. Was a bit surprised when I went for breakfast at 10:50 am and was told that breakfast had ended already and part of the food was already picked up. Had an uncomfortable moment when I clarified that there were still 10 minutes left to the restaurant staff, and she then brought out certain breakfast items out.

The internet is very poor, although had better access while connected directly to the LAN cable in the reception as oppose to connecting to the wifi, perhaps a better wifi router might help with this. I personally have used Ubiquiti UniFi routers for events with over 300 devices simultaneously connected without any issues.

  • Stayed: March 2014, traveled as a couple
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Thank Nina7285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 12, 2014

Excellent place to visit and to stay. We really enjoyed the boutique style hotel in overall, however the 360 deg. view from top restaurant was unexpected and spectacular. All together, completed with very nice and polite staff, make this hotel the best in Ushuaia, in our opinion.
We will definitely come back to this hotel next time in Ushuaia.

  • Stayed: December 2013, traveled as a couple
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Thank Cristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014 via mobile

We stayed here for a few days on honeymoon and were unimpressed. Hotel is convenient for the town and the restaurant has a great view of the bay. Staff were surly at best, room carpets were stained and it's far from cheap. There must be better choices.....

Stayed: March 2014, traveled as a couple
3  Thank Agatha2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

This is a small boutique hotel that took it to a different level.
The staff is as courteous as they can possibly be and accommodate every request you make, the rooms are not sumptuous but they have everything you may need and are designed with functionality while maintaining a modern theme. Location is excellent if you can walk (Ushuaia is a small town with step inclines that may not be friendly to some people). The views from the restaurant are great.

Room Tip: Pick a room with a view… they are worth
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  • Stayed: April 2013, traveled as a couple
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Thank Fernando M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

Our luggage did not arrive to Ushuaia. The hotel could not offer us anything but schampoo and conditioner. Not even lotion. Usually hotel have toothbrush and shavingkits to offer, but they did not help out at all. The rooms are nice and the view from breakfastroom is great. The location is central and close to everything.

Stayed: January 2014, traveled with family
Thank Seattle94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoandino, Customer service at Alto Andino Hotel, responded to this reviewResponded June 2, 2014

Dear Sir

We hope we could do more to help in regard of your misssing luggage, unforttunately many guest
make the city without there bags.
We do appreciate you nicely world in regard of the hotel. thanks

My best regards

Alto Andino.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

Sadly we only stayed here for one night but wish it could have been more.
The rooms are beautifully appointed in a contemporary style. One of the most luxurious beds we experienced on our entire South American trip with high quality bedding to match. Diana on reception was particularly helpful both with restaurant recommendations and in helping with the printing of a voucher for travelling in a later part of our holiday.

Breakfast of similar high quality with good selection of food available. An added bonus is the hotel is very centrally located.

  • Stayed: January 2014, traveled as a couple
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1  Thank T-SGlobetrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoandino, Customer service at Alto Andino Hotel, responded to this reviewResponded June 2, 2014

Dear Guest

It is really excited to read your wonderfull experience with just one night lodging, we hope to have
your visit again soon.

My best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

A very convenient location and superb sights of Ushuaia bay and the Beagle Channel.
Exceptionally friendly staff, engaged with service to the traveller.
Helpful front desk lady, whose name is Patricia.
In summary, a very nice stay.

  • Stayed: December 2013, traveled solo
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3  Thank ErnestoRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoandino, Customer service at Alto Andino Hotel, responded to this reviewResponded June 2, 2014

Dear Sir.

We do appreciate your comments, we hope to see you again around the end of the world

Best regards

Alto Andino.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alto Andino Hotel

Address: Gobernador Paz 868, Ushuaia 9410, Argentina
Location: Argentina > Patagonia > Province of Tierra del Fuego > Ushuaia
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 51 Hotels in Ushuaia
Price Range: $111 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alto Andino Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Dear friends. We have the pleasure to introduce you to Alto Andino Hotel, an small boutique desing hotel in the heart of the city of Ushuaia. You will find here avant-garde design, functional and comfortable, together with a level of service with the highest standards that will satisfy the most demanding guests. All of this, along with a privileged location, just 2 blocks away from the main avenue and 3 from the bay, make of Alto Andino the perfect place to turn the stay in Ushuaia into an unforgettable and pleasant experience. The hotel counts with 30 bedrooms, • 22 suites, • 8 apartments. The following services are also included: • Buffet breakfast. • Wi-Fi and free Internet access in the lobby • Relax lounge on top floor with 360° view to the Channel and the Andes Mountain Range • Panoramic terrace • Ski room • Luggage storage ... more   less 
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