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All reviews the main street soaking tub upgraded to a suite in town front desk staff modern design two nights lago argentino hill overlooking our honeymoon rooms are spacious public areas yogurt patagonian lamb few minutes walk amazing views cakes
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Reviewed March 21, 2018 via mobile

I've said in anothert post that some hotels deserve the name they big themselves up with. This hotel doesn't quite live up to its "Esplendor" pretension. The rooms are large, we found the bed comfortable, the food is good (but the breakfast is a little limited in scope), the service is friendly and so the basics are covered pretty well. But I get the feeling that costs are being cut - slightly shabby furnishings in the bar, badly finished repair work on the ceiling in our room, somewhat ragged towels in the bathroom, that sort of thing. The decor is beginning to look a little dated (plastic elk antlers everywhere and bathroom furnishings which were of a style that was cool a few years ago). The WiFi is slow, but I think this is more of an Argentinian problem than something under the control of the hotel.

So I would describe the hotel as decent rather than classy. Your stay here will be OK, but you're unlikely to leave feeling satisfied with a luxury experience.

Stayed: March 2018, traveled as a couple
Thank Chobham2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fën H, Gerente at Esplendor by Wyndham El Calafate, responded to this reviewResponded March 22, 2018

Dear Chobham2013:
I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.
I look forward to the opportunity of hosting your next visit to El Calafate.
Sincerely,
Mauro Pestoni
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2018

Stayed three nights at Esplendor. The lobby and rooms were wonderfully decorated. Ate dinner at the restaurant and had a great dinner. Easy walk to town. All of the staff were very helpful and accommodating.

Stayed: March 2018, traveled as a couple
Review collected in partnership with this hotel
Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fën H, Gerente at Esplendor by Wyndham El Calafate, responded to this reviewResponded March 20, 2018

Dear Diane P:
I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.
I look forward to the opportunity of hosting your next visit to El Calafate.
Sincerely,
Mauro Pestoni
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2018

Our room was absolutely phenomenal. The swimming pool was lovely, but probably actually a little bit too warm for swimming, but great for lounging around. The restaurant was excellent, and we had really interesting food.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank andrewravesax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fën H, Gerente at Esplendor by Wyndham El Calafate, responded to this reviewResponded March 19, 2018

Dear Andreawravesax:
I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.
I look forward to the opportunity of hosting your next visit to El Calafate.
Sincerely,
Mauro Pestoni
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2018

We stayed here for two nights and loved the hotel! Very classy lobby and comfortable bar! Great place for a relaxing evening drink. Our room was pristine clean and comfortable. Loved the soaking tub. Nice breakfast with a variety of choices. A very short walk into town and front desk staff helpful with restaurant recommendations. We would definitely recommend this hotel.

Room Tip: Great value!
Stayed: March 2018, traveled as a couple
Thank PedRN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fën H, Gerente at Esplendor by Wyndham El Calafate, responded to this reviewResponded March 15, 2018

Dear PedRN2013:
I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services.
I look forward to the opportunity of hosting your next visit to El Calafate.
Sincerely,
Mauro Pestoni
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2018

The entrance looked great and is very spacious, however when we arrived shortly after noon, our rooms were not yet available. The rooms are ok, but there is no airco, and only one free plug to charge a laptop, mobile phone or camera battery. We stayed for 3 nights and always went out for dinner as the restaurant did not look very inviting, and was always almost empty. The spa/swimming pool was very hot, and did not give a clean impression. Wifi is a disaster with nowhere in the hotel a proper connection.
To end on a positive note: the young lady behind the bar was friendly and helpful.

  • Stayed: March 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Ivan199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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