This stay was to be one of the highlights of our Patagonian adventure. At 8pm on the night before we were to stay there, we get a call saying that it was too windy so their boats could not take us to their estancia. They said we could either find another place to stay or they could arrange another place. Having less than 24 hrs notice, we said they could arrange it. So, we were sent to another (much less expensive) place for the night along with several other guests and told they would pick us up and take us to their property for excursions the next day. Disappointing, but something we could handle....can't control the weather. When we arrived at Estancia Cristina the next day, my husband and I were told we couldn't do any of the excursions that we had requested and weren't allowed in the areas designated for overnight guests. What did I pay $1200+ for? Some of the overnight guests were told they would get a refund while we were told we would not receive one. When I challenged them on it, they told us that "of course" we would receive a refund. I'm still waiting on that refund and still waiting on the return of at least one of my emails....three months later. I feel cheated.
- Official Description (provided by the hotel):
- Located on the Northwest shore of the Lake Argentino Lake on the far of Cristiana’s arm, Estancia Cristina is located in a unique corner in Los Glaciares National Park. Founded in 1941 by Joseph P. Masters and his wife, this stunning place still maintains its essence, keeping the history of this family alive, that with great effort and perseverance, made this lonely and inhospitable place a small paradise a home.Estancia Cristina is a unique Lodge; it count with 20 comfortable rooms distributed in 5 elegant cabins and exclusive access to the most stunning sights of the Upsala Glacier. An enchanting and warm place, that just like in the past grants the best Patagonian hospitality. The only access to the Estancia is by boat; the full board Lodge program offer exquisite Patagonian gastronomy, a museum and a variety of activities to enjoy of this wonderful region. There are many activity options for you to choose: Walks of different demands, 4x4 wheel drive rides, horse riding, mountain bike or fishing. ... more less
- Reservation Options:
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- Also Known As:
- Estancia Cristina Lodge El Calafate, Argentina - Patagonia